It's the best!!!!!!
Very easy to set everything up. I have options I haven't even used yet.
By Clarence R.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We keep our email and phone support in-house so that you can get quick and accurate answers to your questions, and prompt response to any issues.The same people who created MaxEmail in 1996 are still here running and maintaining the service, so you'll always get the most knowledgeable answers to your questions.
MaxEmail.com (maxemail.com) has 133 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
133 approved reviews, newest moderated first
Very easy to set everything up. I have options I haven't even used yet.
By Clarence R.
We love MaxEmail's fax service. It is great to not have a fax machine taking up space or have to purchase special paper!
By Susan Bolton / Patriot Service D.
I have a small home office and have had technology issues- especially with my fax resetting to "off" and faxes not coming through. So far this has been a dream
By Michelle W.
Works great and was very easy to use
By Marla L.
Cheaper than competitors, doesn't automatically charge credit card after free trial, and...not part of the J2 monster, which I like.
By Lisa A.
Very quick response to all my questions
By Gareth C.
Very good communication during transition from customer service agent. Slow to finalize from old carrier to new. Said it was due to the company that they work with to port numbers over. . Went above and beyond to ensure that I was taken care of. So far, very smooth and I'm receiving my faxes and able to send with no issues.
By satisfied C.
fast delivery, but end fax was extremely dark w/ crosshatching across all white areas
By John L.
Response from MaxEmail.com· Jun 18, 2014
Hi John, Thanks for your review! This issue can be taken care of by changing your scan settings to black & white instead of color or grayscale. Scanning in color or grayscale will produce a slight gray background in your document instead of clean white. There is no color or grayscale in fax, so when your document gets faxed, the gray background becomes darker. Please contact us at [email protected] or call 800-964-2793 opt. 1 & we can help you out with this. Thanks again! Jim Siwek MaxEmail.com