Fantastic service
Fantastic service, as usual!
By Stephanie
Response from Maxaroma.com· Jun 21, 2023
Thank you for shopping at Maxaroma .
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,975 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 2,590 reviews with 5 stars · Clear filters
Fantastic service, as usual!
By Stephanie
Response from Maxaroma.com· Jun 21, 2023
Thank you for shopping at Maxaroma .
Beautiful packaging for the decants and quick shipping!
By Tim
Response from Maxaroma.com· Jun 21, 2023
Thank you for your review , we are glad you are happy with your order .
Quick and on time shipping! My package only got lost once, and that was at the error for the delivery service, not Max Aroma. Customer service is AMAZING. They’re so kind, even when you’re dealing with them outside of an order issue. Love this store!
By Rae
Response from Maxaroma.com· Jun 21, 2023
Thank you for your review , we are glad you are happy with your order .
Love the fragrance.
By Darryl G.
Response from Maxaroma.com· Jun 21, 2023
Thank you for your review.
Awesome. Great prices. Quick delivery
By Jim
Response from Maxaroma.com· Jun 18, 2023
Thank you for shopping at Maxaroma .
Everything is okay…………………
By Justyna S.
Response from Maxaroma.com· Jun 18, 2023
Thank you for your review !
I love that I can try so many perfume to see if I love them without the commitment of lurching s full sized bottle. Site is easy to navigate! Fast shipping is the best!
By Samantha
Response from Maxaroma.com· Jun 18, 2023
Thank you for shopping at Maxaroma !
Fast shipping, perfume smells great!!!
By April
Response from Maxaroma.com· Jun 18, 2023
Thank you for shopping at Maxaroma !