Customer service is the best in the…
Customer service is the best in the fragrance shopping world
By Raphael
Response from Maxaroma.com· Jul 18, 2023
Thank you for your comment and for shopping at Maxaroma.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,975 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Customer service is the best in the fragrance shopping world
By Raphael
Response from Maxaroma.com· Jul 18, 2023
Thank you for your comment and for shopping at Maxaroma.
The best on the market, I bought from them many times and always only the best service and high professionalism of the team! Highly recommend
By Ruslan
Response from Maxaroma.com· Jul 16, 2023
Dear customer , thank you for your support and for shopping at Maxaroma.
Fast shipping. Great customer service
By Maxwell
Response from Maxaroma.com· Jul 16, 2023
Thank your for shopping at Maxaroma .
Love love love the Maxaroma team, the inventory and the 20 out of 10 service! ❤️
By Ana
Response from Maxaroma.com· Jul 16, 2023
Dear customer , thank you for your support and for shopping at Maxaroma.
Quality products at quality prices. I love my order. My atomizer alone looks so expensive! It has the look AND feel of leather!! Thank you so much!
By Happy C.
Response from Maxaroma.com· Jul 16, 2023
Thank you for your support and for shopping at Maxaroma.
Fast service and shipping
By Jan
Response from Maxaroma.com· Jul 16, 2023
Thank your for shopping at Maxaroma .
2day a hippy they offer is great!
By Customer Zac P.
Response from Maxaroma.com· Jul 16, 2023
Thank your for shopping at Maxaroma .
Maxaroma is perfect
By Kurt
Response from Maxaroma.com· Jul 16, 2023
Thank your for shopping at Maxaroma .