Fantastic
Service was Fantastic, thank you guys.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,975 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 2,590 reviews with 5 stars · Clear filters
Service was Fantastic, thank you guys.
By customer
Always pleased with the quality and service provided.
By Eric W.
Great service. On time. Good product.
By Laurel
Authentic product 100%, fast shipping and great customer service special Thanks to Mr James I do apologize guys for my recent review
By Oussama
Response from Maxaroma.com· Feb 25, 2019
Dear Oussama, Thank you for your feedback. Hope you enjoy your perfume. Regards MaxAroma
Really fast delivery. From coast to coast in 4 days, can’t beat that! Fragrance original and well packed ! It’s my 5th buy and I’m a very happy costumer
By Andy
Response from Maxaroma.com· Feb 25, 2019
Dear Andy, Thank you for your feedback. Hope you enjoy your perfume. Regards MaxAroma
My experiences so far with Maxaroma have been absolutely superb! Whether it be ordering/purchasing of decants or full bottles of colognes, I must say that I have been more than pleased both with their online competitive pricing and with the actual fragrances themselves... I can only hope that I will always have these experiences in the near and distant future!
By E F.
Response from Maxaroma.com· Feb 25, 2019
Dear E Freeman, Thank you for your feedback. Hope you enjoy your perfume. Regards MaxAroma
Got my Memo perfume for almost half the retail price! ($295 at Neiman Marcus, bought it for $150) Shipping was pretty fast, quick response from customer service when I asked about the expiration date. Mine was manufactured in 2018 so nothing to worry about. Would recommend to anyone.
By Xiangying W.
Response from Maxaroma.com· Feb 25, 2019
Dear Xiangying Wei, Thank you for your feedback. Hope you enjoy your perfume. Regards MaxAroma
I purchased an authentic YSL fragrance at a great price. My delivery took about four business days with the cheapest shipping option, which I was content with. Overall a good online shopping experience. I’ve used other online fragrance stores in the past, but I plan to use maxaroma.com again on my next fragrance purchase.
By Tyler
Response from Maxaroma.com· Feb 25, 2019
Dear Tyler, Thank you for your feedback. Hope you enjoy your perfume. Regards MaxAroma