Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
14 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women.
Maven Clinic (mavenclinic.com) has 14 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 3 reviews with 1 star · Clear filters
maven treats their people of color employees totally different from their non colored employees. There is so much favoritism, passive aggressiveness that is shown towards the black employees. when asked for feedback, you are targeted if the feedback calls out all of the bs that maven has given you. and not to mention retaliation as well. If I could give this company negative 100 stars I would.
By Opinion M.
The green wallet is quite possibly the biggest scam of a healthcare benefit of the century. Impossible to be reimbursed for anything! It takes them 10-15 days to review documents and then at day 30 post service, you lose ability for reimbursement. After 18mos of IUI and IVF, I can’t even get a $50 consult fee reimbursed. What a joke.
By TexasIVF
Response from Maven Clinic· Jul 21, 2026
Hi there, Thank you for sharing your feedback. We understand how frustrating navigating coverage can be and and we’d like to review your account details to provide clarity and support. When you have a moment, please reach out to us at [email protected] so we can investigate and assist you directly. If you let the team know that you're following up from a Trustpilot review, we can route your message accordingly.
The Maven Wallet is confusing, difficult to use, many unnecessary steps, rules, many calls, and left me feeling deeply uncomfortable about the whole experience. I’m not claiming it’s a scam, but the lack of clarity, frustrating processes, their own people don't understand the process, and poor usability certainly made it feel that way. The other services worked fine, but they felt redundant and didn’t provide enough value to justify the time involved. Overall, the experience was frustrating and, for me, a complete waste of time.
By Anonymous
Response from Maven Clinic· Jul 21, 2026
Hi there, Thank you for sharing your feedback about the Wallet portion of Maven. This isn’t the experience we aim to provide! If you’re open to it, please reach out to us directly at [email protected] and let the team know you're following up from Trustpilot so that we can review your situation and support you further.
