As always Mauripro to the rescue by…
As always Mauripro to the rescue by sourcing hard to find hardware, processing and shipping my order(s) promptly. Customer service is without a doubt the best in the business.
By roy C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
420 reviews
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MAURIPRO Sailing is more than just a sailing store — we are a global resource, a technical partner, and a passionate crew committed to helping sailors sail better, smarter, and safer.Since 2003, our mission has been clear: to support sailors around the world with the equipment, knowledge, and service they need — whether racing offshore, cruising the coast, or rigging a dinghy.
MAURIPRO (mauripro.com) has 420 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
420 approved reviews, newest moderated first
As always Mauripro to the rescue by sourcing hard to find hardware, processing and shipping my order(s) promptly. Customer service is without a doubt the best in the business.
By roy C.
Mauripro is an excellent resource on best equipment available in the market. The speed of processing orders and responses to customers' inquiries is amazing. Special thanks to Myreya for her support on my latest order, with her effort I will be able to receive much needed spares on time.
By Emre U.
This company is one of the greatest when it comes to Customer Service. They went above and beyond to keep us updated with every move our order made. When it comes to ordering any item from overseas, you have to know and be prepared that there can be major delays. They were there to keep us informed no matter how many times in one day we may have asked and we are just so thankful for them, esp Myreya!!
By blandry
Living in Bermuda, it can be hard for some companies to take payment when going through a forwarding service. I was pleased and surprised at the level of personal service from Mauripro. A wonderful experience.
By Paul S.
Your customer service rep, Fatima H, reached out about my order. I asked that one item be changed from a 3" to a 3.5". I corresponded w/Fatima three times about this, as well as about track ends that i could not find on your website. I was assured my request was addressed. I received three of the incorrect 3" parts and none of the track ends.
By customer
Have had several items shipped to St. Martin via Freight Forwarder. Shipping to Miami took about 4 days each time. There was a very quick response to my questions. Refunds were made the same day or next day.
By Simon
Ordered the screens roughly four months ago - sent two emails regarding status yet no responses and no communications throughout this process - I ordered based on specific measurements wha I received are twice as big and useless to me - incredibly dissatisfied!
By Customer
Response from MAURIPRO· Dec 12, 2022
Hello! We are sorry to hear you had a frustrating experience. We really appreciate your review. Please let us know your name or order number and we will gladly look into this issue promptly.
Excellent customer service. Even though the item was on back order i was updated on the status of the order and when it would ship. Fatima did an outstanding job.
By Gregory L.