First class operation
First class from their customer service to their performance. I cannot recommend them highly enough to help a family through tough times
By Dennis M.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
23 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1897 our family has created monuments and memorials for tens of thousands of families in the San Francisco Bay Area. The monument industry has changed over the years, but our commitment to quality and customer satisfaction remains the same. Aspiring to make difficult times a little less so, Mattos Monuments are experts in all aspects of the memorial process. We pride ourselves in the care, comfort, and assurance we provide our customers, as well as the all-inclusive, in-house service and exceptional quality and craftsmanship of our custom monuments, gravestones, and headstones. We utilize the best technology available for the industry and combine it with our tried-and-true traditional processes mastered from generation to generation. Our customers refer us time and time again knowing that our “small-town hospitality” is just what they need to help guide them through this overwhelming and confusing process. At Mattos Monuments. we understand the importance of honoring your loved one and look forward to helping you “carve your story in stone” and memorialize them for generations to come.
Mattos Monuments, Inc. (mattosmonuments.com) has 23 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
23 approved reviews, newest moderated first
First class from their customer service to their performance. I cannot recommend them highly enough to help a family through tough times
By Dennis M.
It can be overwhelming dealing with grief and loss and searching for a place that can create a beautiful memorial to honor your loved one. I highly recommend Bras & Mattos, they are true professionals and experts in their craft. The samples on their website is a testimony to the unlimited options and styles that they can deliver, no matter how complex the design. Ryan and Ali made the whole process a positive and uplifting experience. They were very attentive and walked with me through every step with so much patience and care. They went above and beyond in helping navigate unexpected obstacles/issues and quickly resolved them. My family and I are so grateful for the kindness that Bras & Mattos has shown and for being able to bring our vision to life beyond our expectations. Can't thank them enough!
By Susana
During this difficult time Bras & Mattos helped me with patience. Very price competitive and fast turn around with great workmanship. I have and would highly recommend them.
By Tom P.
Ali was kind, compassionate and professional. She listened to my needs and guided me through the process, and showed me the visual draft of my choices on her computer. We were able to modify the request until it was perfect. It was a blessing to work with Ali. She communicated the COVID-19 issues the company, and the world, faced and kept me in the loop. I highly recommend Bras & Mattos Monument Co. in Hayward, CA Thank you for your excellence.
By Dernetha
Ожидание были другими. И так сойдет.
By Илья
Ali and Ryan really came through for my family. I needed a headstone for my father's funeral which was delayed due to COVID. He actually died of COVID in December, but we were unable to make the trip to Kansas where his family is buried until now. Ali and Ryan were able to perfectly match the 100+ year old granite and style of the other headstones, meet all of the funeral home's requirements as well as our tight deadline. As no monument company in Kansas was willing to guarantee their work or the timeframe, we were especially grateful to Mattos for their prompt and generous communications with us at every step.
By Holly M.
Thankyou to Bras & Mattos for their professional and prompt service of creating a perfect memorial stone for my sister’s grave. Ms Vega made the process go smoothly and I really appreciate the attention as it was from long distance. Your work made a difference in a hard situation and climate. Eternally grateful!
By robin W.