Very good customer service
Very good customer service when there was hiccup with delivery and resolved promptly. Pleased with my mat, just hope it lasts as long as my old one did which was around 8 years old.
By Name W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
694 reviews
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At Mat Stores we offer a wide choice of quality carpet, floor and surface protection solutions for the home and office at competitive prices. Our extensive range includes chair mats, indoor and outdoor door mats and anti-fatigue mats.
Mat Stores (matstores.com) has 694 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 615 reviews with 5 stars · Clear filters
Very good customer service when there was hiccup with delivery and resolved promptly. Pleased with my mat, just hope it lasts as long as my old one did which was around 8 years old.
By Name W.
My new mat for my home office is perfect - delivered on time, clearly high quality and I can now work not worrying about damaging my mid-pile carpet - thanks guys, and manufacturer Floortex - I am a very satisfied customer and have already recommended you to others!
By Steven B.
As described, a good quality product. Service was reasonably fast too. Cannot complain.
By Customer
Very satisfied with this purchase Its a great mat and looks to be doing the job.
By Matthew D.
Arrived quicker than I expected. Great quality mat - polycarbonate for my carpet. Came rolled and secured with a reusable ratchet strap.
By Kevin
Decent product, quick delivery
By Daniel
Excellent carpet protector and a quick delivery well pleased with purchase.
By Billyboy
Excellent customer service, 10/10 Would highly recommend
By mr michal S.