Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
694 reviews
Mat StoresSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Mat Stores we offer a wide choice of quality carpet, floor and surface protection solutions for the home and office at competitive prices. Our extensive range includes chair mats, indoor and outdoor door mats and anti-fatigue mats.
Mat Stores (matstores.com) has 694 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 615 reviews with 5 stars · Clear filters
Great product and service. Ordering so easy and delivery was excellent.
By Simon W.
Response from Mat Stores· Jan 26, 2023
Thank you for your 5 star review it is much appreciated. We're delighted to hear your buying experience went so well, we hope to see you again in the future. Kind regards Mat Stores
A+++++ Exactly as described. No plastic smell, skid-free chair mat and delivered flat so it fits perfectly and immediately goes into use. We couldn’t me more pleased ;-)
By Douglas B.
Response from Mat Stores· Jan 26, 2023
Thank you so much for your fantastic review, we really appreciate your feedback. We hope we can help again in the future. Kind regards Mat Stores
Great and helpful customer service - they answered all my queries really quickly. Decent and fair price and speedy delivery! So far the mat is great, no complaints. Will definitely be buying future mats from these guys.
By Angus
Response from Mat Stores· Jan 26, 2023
Thank you for your review. We appreciate your kind words and are delighted to hear how pleased your are with the service received. If you need any further help, please do not hesitate to contact us. Kind regards, Mat Stores
Quick service and very pleased with the mats for my new office carpet.
By Sally
Response from Mat Stores· Jan 26, 2023
Thank you for your review. We are delighted to hear how pleased you are with the product and delivery service. Kind regards, Mat Stores
Mat is perfect for protecting new carpet from damage by my desk chair. Delivered promptly in a flat package, robust clear plastic. Easy to lay. Just beware that chair moves very freely on the mat - first time I sat down chair and I shot backwards rather sharply!
By Jane
Response from Mat Stores· Jan 26, 2023
Thank you for taking the time to leave a detailed review, we really value your feedback. We are pleased to hear how happy you are with the product and service and appreciate your kind words. You can contact us at any time should you need any assistance. Kind regards, Mat Stores
Mats arrived very quickly. Exactly as described. Perfect for protecting our new carpets from the castors on our office chairs.
By Satisfied C.
Response from Mat Stores· Jan 26, 2023
Thank you for your order and your review. We're glad you like your product. Mat Stores
Great product, as described.
By Mark C.
Response from Mat Stores· Jan 26, 2023
Thank you so much for your review, we're delighted to hear you are happy with your product and the service received. Mat Stores
Very impressed with this office chair mat, which is thick and, therefore, doesn’t curl up. It protects the carpet by our desk and allows he chair to glide freely. Prompt delivery too.
By Annie P.
Response from Mat Stores· Jan 26, 2023
Thank you for your 5 star review, we're so glad you are pleased with your mat and the service you received from our team.
