Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
157 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Matrix Limos provides the finest and safest chauffeured transportation.
Matrix Limos Worldwide (matrixlimos.com) has 157 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 138 reviews with 5 stars · Clear filters
Quality, respectful drivers in clean cars and very professional across the board. Good communication as well every step of the way, and fair pricing. Thank you
By JR
Response from Matrix Limos Worldwide· Mar 4, 2022
Thank you JR, for your kind words. We appreciate you taking the time to give us your feedback. Thank you for choosing Matrix Limos, looking forward to serving you again.
Excellent, careful, friendly driver who wore a mask. Came early, got me there ahead of time but didn't drive recklessly.
By Deborah L.
Response from Matrix Limos Worldwide· Mar 4, 2022
Thank you Deborah, appreciate your kind words. Thank you for choosing Matrix Limos, would love to serve you again in the future.
My son and his wife, who live in Central Asia, used Matrix four times in December-January, to or from JFK, including to & from Florida, plus a round trip, taking his wife to her departing flight home from Newark Airport, waiting 'till she processed and then driving our son back to stay another week with us here in Yonkers. Our son was very pleased with all your drivers, professional and competent, and my wife and I were very pleased with your dispatchers, also excellent professional service in all respects. We look forward to using Matrix when they come here again in July. We also feel your charges were reasonable, esp. when the wait time at Newark for my son to see his wife processed was much longer than anticipated, and you did not increase the bill any more than what it was originally to be. Also, our telephone communications with the dispatchers were excellent. We are repeat customers in that we used your service two years ago in his last visit. We look forward to using you again on their next visit, probably in July. Sincerely, Ernie S.
By Ernest S.
Response from Matrix Limos Worldwide· Mar 4, 2022
Thank you Ernest! Appreciate you took the time for such a wonderful review. We hope to hear from you again in July, thank you for choosing Matrix Limos!
Our driver showed up a few minutes early which was a relief because we had an earlier flight. He waited in our drive way until we met him outside. He kindly loaded our luggage into his suv. His SUV was in clean, superior condition. No issues with the drive or drop off at JFK. Will use again!
By Rebecca
Response from Matrix Limos Worldwide· Mar 4, 2022
Thank you Rebecca, glad to hear that you were taken care of. Thank you for choosing Matrix Limos, we look forward to continue doing business with you.
I returned from my trip on a Sunday night under bad weather (snow and rain). My driver was very patient and friendly. It took a long time for my suitcase to come out but this was no problem for him. UBER is cheaper but not better. I recommend Matrix Limo.
By Roland D.
Response from Matrix Limos Worldwide· Mar 4, 2022
Thank you Roland for your feedback, Matrix Limos and our drivers are very experienced in customer care and the issues that our clients may face during arrivals. We are glad to hear that you made it home safely. Thank you for choosing Matrix Limos.
Reliable, reasonably priced and very communicative from booking through drop off. Highly recommend.
By Cherilyn Z.
Response from Matrix Limos Worldwide· Mar 4, 2022
Thank you Cherilyn, we at Matrix Limos are very happy to hear your good words. Thank you for choosing Matrix Limos and we'd love to continue serving you.
We have an excellent review using Matrix today. Car was on time and the driver was excellent. Very positive!! Thank you
By Howard R.
Response from Matrix Limos Worldwide· Mar 4, 2022
Thank you Howard, we are glad to know that you were given the best service. Thank you for choosing Matrix Limos.
It you want Good Service, Safety and be where you need to go on time Matrix Limo is for you! The genuine professionalism provided is worth your trip!
By Jadeny
Response from Matrix Limos Worldwide· Mar 4, 2022
Thank you so much for your kind words. Happy to hear that you were served right.
