Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
32 reviews
MatchaeologistSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Matchæologist® ( 抹茶オロジスト) is an artisanal matcha green tea specialist that develops award-winning ranges of Japanese matcha with an aim to define the ultimate #MatchaRitual experience. Our approach is to introduce a modern perspective to the ancient tradition of the Japanese tea ceremony by preparing matcha in a minimalist way for an epicurean tasting experience, while providing education on the joys and benefits to be found in the daily drinking of this ceremonial delicacy. Visit our website to find out more.
Matchaeologist (matchaeologist.com) has 32 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
32 approved reviews, newest moderated first
I really enjoyed the matcha I bought. It wasn't astrigent like some other brands.
By Amber
Response from Matchaeologist· Oct 28, 2025
Hi Amber, thank you so much for sharing your feedback! We’re really happy to hear that your matcha was smooth and enjoyable — without the astringency you’ve experienced from other brands. We truly appreciate your support and hope you continue to enjoy every cup 💚 – Matchaeologist Team
First of all, the Meiko is a fabulous Matcha. It's bright, consistent and of a high quality. I even use it in chia puddings for some variation. I buy the 100g cans of Meiko from Matchaeologist because it's somewhat more economical. Having said that, you get what you pay for and the Meiko is not inexpensive, but truely a quality Matcha. In my experience, the folks at Matchaeologist provide fast turn-around on orders which is appreciated. Thank you.
By Edward
Response from Matchaeologist· Oct 27, 2025
Hi Edward, thank you so much for taking the time to share such a thoughtful review. We’re thrilled to hear that Meiko continues to impress — bright, consistent, and versatile, even in your chia puddings! We’re also delighted that our fast turnaround has made your experience smooth each time. We truly appreciate your trust in the quality we aim to deliver with every tin. Thank you for being part of our matcha community 💚 – Matchaeologist Team
It is very suitable for everyday use, it is not bitter at all, it is very, very tasty and you can drink it without sweeteners, although it combines perfectly with sweeteners. Its caffeine comes gradually and lasts a long time. I loved it very much and I have already ordered it in 100 grams. It is important for me to say that I prepared it exactly as they say and this is probably what gave me the best result, 3 grams of matcha and 40 grams of warm water, not boiling, because this is what affects the herbal flavor. I must say that this is a very high-quality matcha that comes from Uji in Japan!! and is picked at the first harvest! I really enjoy this matcha and will continue to purchase it.
By adi
Response from Matchaeologist· Oct 14, 2025
Thank you so much for your amazing review! We are thrilled to hear how much you're enjoying your matcha and that you've found the perfect way to prepare it. Your care and attention to detail really make all the difference. Knowing that you appreciate the quality and origin of our Uji, first-harvest matcha means a lot - Matchaeologist Team
This is my second quality matcha as I am new to it and I can compare it to the other brand I tried recently. The Meiko matcha is definitely a beginner friendly as it is very smooth in taste, also mild and balanced, does not have that strong nori/seaweed smell. The first one I tried from another brand had a very strong seaweed smell when mixed with warm water which made me look for matcha that does not have that, as it is not very pleasant to smell. This one does not have that. This matcha powder indeed has those floral notes as it is advertised, when mixed into a drink, which is what I was looking for— I love floral notes in tea and coffee and I knew that’s what I want in my matcha, and I found it! When I received the order, the can was very well packaged. It was well wrapped with bubble wrap and my can arrived with no dents or damaged. Extra point for good packaging! I got 100g can because it was the only available option, and I was not sure if I will like it and wanted to try a 20g can first, but I am now glad I got a larger can and loved it as it is much cheaper to buy in larger quantities and I will definitely restock on this exact matcha brand when I finish this batch. Also might as well try other grades of matcha they sell to experience all of them! Thank you Matchaeologist for the great quality matcha!
By Yana
Response from Matchaeologist· Oct 13, 2025
Thank you so much for your lovely review, Yana. We are thrilled to hear that the Meiko has been such a perfect fit for your taste and that you appreciate its smooth, balance, flavor, and floral notes. We are glad to hear that the package arrived safely, and we can't wait for you to experience other grades in our collection. Matchaeologist Team
One of my favourite Matcha smooth velvet 💖 taste I enjoy mine made with water and topped off with irish cream and a touch of local honey 🍯.
By Michele C.
Response from Matchaeologist· Oct 9, 2025
Thank you so much for your lovely review! We’re delighted to hear that our matcha has become one of your favourites — your preparation with Irish cream and local honey sounds absolutely divine. We truly appreciate your support- Mathcaeologist Team
I was recently contacting this brand to purchase matcha. On June 30th I confirmed that I will be placing a bulk order in August. Since June 30th till August 18th, the price went from 112 pound to 280 pound for the same quantity and quality of the product. Feels like a scam and I don’t trust this company. Looking at the negative reviews below just confirms that the taste is not great either.
By AI
Response from Matchaeologist· Oct 5, 2025
We completely understand your concern regarding the recent change in pricing. Over the past months, there have been adjustments across our range due to increased production and import costs, as well as a very limited harvest from our production partners. We know how much care goes into choosing high-quality matcha, and we want to assure you that the integrity and craftsmanship behind our products remain unchanged. Your trust means a great deal to us, and we truly appreciate you sharing your thoughts as it helps us continue to improve and stay transparent with our community - Matchaeologist Team
We placed an order, the cargo company even tried delivery. The product has been returned to you. My money still has not been refunded. I placed a new order 2 days later and paid the fast shipping fee. The product still hasn't arrived. And although it was delivered the next day, there is no news about the product for 4 days.
By TOLGA A.
Still waiting for my refund after returning item over 2 weeks ago, no communication from them and very hard to chase this up.
By Stephen B.
Response from Matchaeologist· Oct 18, 2025
Hi Stephen, We’re so sorry to hear about your experience. Please kindly note that once a return arrives at our warehouse, it can take a few days for the team to inspect the item and process the refund. After carefully reviewing your case, it appears that your return was processed just a few days after being delivered to our warehouse, and the refund was successfully issued on January 25, 2024. Regarding your comment about the communication, after reviewing the case — and as our agent also confirmed to you — it appears that your earlier emails unfortunately didn’t reach our inbox, which is why we weren’t able to respond to them. However, we completely understand how disappointing it feels to keep waiting for a response from a company, and we truly wish we had received your initial emails so that we could have responded right away. We truly value your feedback, Stephen, and hope you’ll give us another chance in the future to provide you with the seamless experience we always strive for. If there’s ever anything else we can help you with, please don’t hesitate to contact us at [email protected] Warm regards, Matchaeologist Team
