Great experience.
Website easy to navigate. Found everything I needed quickly. Got my order faster than I thought! My go to place for sure.
By Melanie K.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Masterspaparts.com has thousands of official Master Spa, Down East Spa, Twilight Spa, and Legacy Spa parts. Your replacement parts are in stock and ready to be shipped. We only ship new authentic replacement parts.Master Spa Parts on line catalog will allow you to quickly find what you're looking for. Every part in our catalog can be easily ordered online via a secure transaction server.
Master Spa Parts, Inc. (masterspaparts.com) has 133 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 108 reviews with 5 stars · Clear filters
Website easy to navigate. Found everything I needed quickly. Got my order faster than I thought! My go to place for sure.
By Melanie K.
The parts I ordered were easy to find online and were delivered on time. Will definitely be ordering from this company again.
By Tami Craig L.
Customer service very helpful. Got my ordered items in a timely manner. Will order again.
By Sandra
GREAT customer service and shipping. Always the place to go for parts.
By Chris M.
Called customer service for correct SKU number for two pumps for my 2012 Twilight series hot tub.Ordered the pumps online and they arrived 3days later. Everything fit and is working well.
By Roy S.
Delivery was fast
By Frank F.
Fast and easy
By Gus Z.
needed items were in stock, timely delivery
By Customer