I love how easy it is to order stuff…
I love how easy it is to order stuff for my hot tub. The prices are much lesser than ordering it from the spa company I got my hot tub from. Delivered in a timely matter.
By Cindy M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Masterspaparts.com has thousands of official Master Spa, Down East Spa, Twilight Spa, and Legacy Spa parts. Your replacement parts are in stock and ready to be shipped. We only ship new authentic replacement parts.Master Spa Parts on line catalog will allow you to quickly find what you're looking for. Every part in our catalog can be easily ordered online via a secure transaction server.
Master Spa Parts, Inc. (masterspaparts.com) has 133 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 108 reviews with 5 stars · Clear filters
I love how easy it is to order stuff for my hot tub. The prices are much lesser than ordering it from the spa company I got my hot tub from. Delivered in a timely matter.
By Cindy M.
Easy and Fast shipping!
By JS
Easy ordering. Fast delivery. Thank you!
By Spencer W.
Amazing customer support and extremely fast shipping. Love the experience 5/5
By Marcus K.
Good, fast service.. Appreciate everything you do Master Spa. A great company.
By Blake B.
My order was delivered in a timely manner and the customer service I received when calling in was great! Lauren took the extra time to look into my issue and called me back within 10 minutes. Great Customer Service!!! Something you don't find in this day and age!
By Cindy M.
good. fast delivery of the parts needed.
By MICHAEL
Thank you Stephanie for your outstanding customer service!
By Laurie H.