Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
82 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Masterjacket is listed under Accessories.
Masterjacket (masterjacket.com) has 82 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
82 approved reviews, newest moderated first
I did not receive my order due to customs and delivery options , it is being returned . Very disappointed as it was for Christmas for my daughter and expensive enough without adding this
By Margaret
It was handled with care and came wrapped up safely
By Joseph R.
The jacket is absolutely stunning. The only comment is, plan in advance. It does take a long time to receive it. But once I did, everyone is going crazy over it. The attention to detail is awesome and I can't wait to wear it to an NFL game!
By customer
The product was marked as a Veronica Beard, Buffalo Bills, Dickie jacket. What I received was a jacket with a Buffalo Bills logo on the pocket and a full sweatshirt to wear inside. Not a dickie. The sweatshirt was half blue and half red with no logos on it anywhere. I have bought other dickies for my Veronica Beard jackets and I thought I could change this just like the others. The size I bought was based on wearing a jacket with just a simple dickie zipped up the front. Not wearing two jackets at the same time. Very disappointed.
By Georgia
Awful experience. They jerked me around for 2 months before deciding to cancel my order. Would never order there again.
By Sophia I.
Site kept me update with product arrival,...gift sent to another state,...arrived earlier than estimated date,...would order through them again.
By Sterling B.
The product had a long waiting period, like it was just being sewn. Then COD via UPS was unexpected, another $30 shipping charges.
By Sandra D.
I haven’t got the order yet
By Meyli M.
