Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
783 reviews
Master Supplements, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here at Master Supplements, we believe in honesty, hard work, and, most importantly, helping people. We're proud of our product efficacy and we're committed to getting them into the hands of those who need help.
Master Supplements, Inc. (master-supplements.com) has 783 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
783 approved reviews, newest moderated first
Master Supplements are my #1 selling probiotics and digestive enzymes in our office and online supplement store. TheraLac is the first probiotic I had ever taken 10 years ago, and it's the one I start patients on today. Keep up the great work!!
By Dani Williamson MSN, F.
Response from Master Supplements, Inc.· Nov 3, 2020
Thank you Dr Williamson! We will keep working away!
Excellent service! I received a lot of help with my choice and advice on exactly what is best for me. It's very cool that Master Supplements takes such care to make sure that the client is satisfied. I think it's the most reliable indicator that you can trust the store. The product was also of excellent quality, my health says "thank you very much"! :)
By Michael H.
Response from Master Supplements, Inc.· Nov 3, 2020
Thank you for trusting us! We believe in doing all the little things right and value honesty and finding the right fit for our customers. In health!
Sophia is the best! Sophia's personal experience is tremendous, a wealth of knowledge!
By Colleen G.
Response from Master Supplements, Inc.· Nov 3, 2020
Thanks Colleen, Sophie has been with us for about 8 years now and we are so happy to have her on the MSI team!
Attentive customer service, received my shipment quickly. Thank you.
By judy L.
Response from Master Supplements, Inc.· Nov 3, 2020
Thanks for the feedback Judy!
EXCELLENT SERVICE
By Ronald
Response from Master Supplements, Inc.· Nov 3, 2020
Thanks Ronald! Stay well, we're here if you need us!
I love companies like this. Highly effective products with an excellent safety record. My husband had a scary throat condition. For months he had a constant hack and a need to clear his throat. Seaxym was recommend by customer service. Within 2 days we noticed an improvement! A week later he no longer had that condition. No kidding! Thank you!!!
By Eileen
Response from Master Supplements, Inc.· Nov 3, 2020
SO happy for your husband, we love Seaxym! MSI
The reason I have given you this rating is not because your product or delivery has failed but because I had written an email that had a specific concern highlighted and I have heard nothing from your company.
By Michael Fleischer :.
Response from Master Supplements, Inc.· Jun 4, 2020
Hello Dr. Fleischer, I hope that Sophie was able to get all of your questions answered today and I am sorry that your inquiry was missed last week. We pride ourselves on quick+quality responses to all customers and we dropped the ball by not getting back to you in a timely manner regarding the credit your patient inquired about. Hopefully by jumping right on it today we have at least partially redeemed ourselves! Kindly, MSI
My supplements came fast and were packaged nicely, I especially appreciate the starch packing pellets vs. styrofoam pellets. Thank you for being considerate of the environment and providing top grade enzymes and probiotics! Nice job Master Supplements. Thank you!
By Jennifer Linder :.
Response from Master Supplements, Inc.· Jun 4, 2020
Thanks Jennifer! Glad you noticed the bio-degradable peanuts!! Every little bit helps :) MSI
