MassGenieReviews of massgenie.com, in full

The same as others experienced. I bought 3 pairs of dentures. 6 ROSOP Comfort Dentures were received on August 1. The boxes had the correct dentures picture but inside were cheap looking obviously fake dentures. They looked as though they were 3 D Printed. On August 3, I sent an email with photos saying what was received was possible fraud. I received an email back next day saying if I was unhappy with the products I did not have to return and accept either 50% compensation back in my amex account or buy another product from their other website. I wrote back I only wanted what is consistently shown in the ads on youtube. I heard nothing for two days and yesterday called AMEX about the fraud. They are removing the charge and investigating. Do not trust you will get service or compensation from this company that has at least two other associated companies.

This product runs under 3 other names and is FRAUD. I bought this product the end of last month. I received the 4 set and it is in NO WAY as advertised. I filed a complaint via email and was offered a 50% refund or choose a gift from other products. I took the 50% and got it but I let them know I reported them and their other 3 ad providers to the BBB,Federal Trade Commission, Federal Consumer Protection,and FBI. YOUTUBE should be prosecuted also for allowing them to advertise THAT'S FEDERAL COMMUNICATIONS CRIME !!

This company is a rip-off; they send you some bootleg teeth. Nothing like what is in that commercial. Just some bootleg plastic teeth. I think we should all report them to the credit bureau; they are a total rip-off. That line about them returning your money is a Lie also. Do not buy anything from these people; it's all crap Even the name on the package that comes with this is bootleg.

You guys ripped my dad off for dentures .......all your reviews are bad. What are u doing. ....unless u want a law suit he better get one or the other back. .....you have 1 week or im contacting a tracking company to hunt u down ......

I lost my money. They haven't sent my order, and customer service do not reply my emails. BE CAREFUL

I made the mistake of also trusting that they were a legitimate company. I purchased an item; the item was 'cancelled' but the amount they charged certainly was not. I am awaiting response from customer service. Regardless, I am extremely disappointed with this company. Like other reviewers, it is a shame that they are not held accountable.

DO NOT USE TRUST THIS COMPANY. They do not hold their sellers responsible for canceling your order and then reposting the item for $100’s of dollars more. They did not do there do diligence when these situations arise. They just send you out a automated email stating that they are sorry. But what exactly are they sorry for? They do nothing to help or hold there sellers accountable for fulfilling there commitments to the customers. BUYER BEWARE

Was charged 3 separate times for the 1 item that I purchased. Still waiting for a refund and to for the item I ordered to be delivered. Very disturbing.