massage-lab.comReviews of massage-lab.com

My experience is the same as others on here. Wish I would’ve read some of these before ordering. Placed what I thought was just an order and then all of a sudden the next month another order goes through. Apparently I joined their mysterious “VIP program”. Would only refund 50%. Scam!!

RUN!!! 5 charges to my account!! I was not even in the country. No accurate tracking information! Different customer service reps give conflicting answers. Bouncing back and forth blaming PayPal. Ready to drive to the scamming facility and confront them, and report for scam!

I ordered some knee patches tonight. More stuff offered while checking out, just wanted the patches. I check my order as soon as I bought and I was put on automatic payments and there were two seperate orders. $32.61 for one and the next had a knee brace added on plus the patches and was $67 something. I immediately went on PayPal and canceled. Hopefully it gets canceled. I don't care if their patches are great, I will never order from them.

I ordered patch for my knee in May. It not only irritated my skin but it did not work whatsoever. What a waste. But what is MOST concerning is that I just discovered that Massage Lab then charged me a monthly VIP Benefit fee of 31.67 for 4 consecutive months following which I certainly did NOT agree to. What a SCAM! I have requested a refund of $126.68 for that fraudulent monthly charge. Watch out for that everyone!

Ordered the patches in July. Never got them. Forgot about them and requested refund of my money. Never received it. Then I was charged more money the next month august now again in September I am charged more money again. What for I get nothing and you keep charging me money over $30.00 a month. Stop the payments and refund all my money please!! Linda Henson

If a zero was possible I would have given it! I ordered one set of the knee patches and they charged my PayPal account $21.90 on July 6th. On that same date they changed me $39.95. on August 6th they charged $31.67 and again on Sept 10th $31.67. I did not subscribe to anything nor did I order anything but in the reply on here they will say that I had a subscription. They have used the following statement in their reply:Thank you for your feedback. The record shows that you have opted into monthly subscription plan. Please note that we have a 60 day satisfaction guarantee on all of our orders and that includes yours. This comp

Where to begin? Total scam. Upgrade to get this also. Order more, bigger discount. Multiple phone calls-no supervisor available. Won't refund my money after 2 months. Had me running to post office twice with non existent tracking numbers. The tracking number given to me twice didn"t even show up on their site. DO NOT ORDER FROM HERE. end of story!!

I would not even give 1 star. Placed one order and have been billed two more times. Have tried to call number which does not go thru and have sent email w no response.