Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
358 reviews
martie.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Martie.com is a fast-growing online marketplace offering affordable, high-quality pantry staples, snacks, and household essentials. By sourcing surplus and overstock items from top brands, Martie helps customers save money while reducing food waste. With a mission to make sustainable shopping more accessible and fun, Martie delivers curated, discounted products directly to consumers' doors. Their platform is user-friendly, allowing customers to discover new products at up to 70% off retail prices, while supporting sustainability and affordability in everyday purchases.
martie.com (martie.com) has 358 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
358 approved reviews, newest moderated first
I have only ordered once, but I found the prices to be better than retail. My order was packed correctly, efficiently, and quickly, and arrived in a timely manner. The products I received were all in-date and undamaged. Overall, the Martie service was excellent.
By Michael
Response from martie.com· Jan 15, 2025
Michael! Your feedback made our day! We're glad you're a Smartie shopper and our team is always here if you have questions or suggestions :)
Everything was as stated and all yummy!
By Alberta B.
Response from martie.com· Jan 15, 2025
We're so glad you enjoyed your Martie order, Alberta! Thanks for your feedback.
Martie could be a GODSEND to anyone living in a food desert or out in the boonies. Lots of areas DO NOT HAVE EASY ACCESS TO GLUTEN FREE, ORGANIC, STUFF! I order Healthy Snacks, Beauty Products, PASTAS ,Great organic Sauces and tomatoes, cute household items , for WAY LESS THAN GROCERY STORES. SHIPPING IS FREE OVER 50.00 BUCKS...and I have Never Had an issue with breakage ..I just don't order chips with cans of SODA!
By MR J.
Response from martie.com· Jan 9, 2025
You just made our day - thank you so much for the shout-out! We’re thrilled to hear that Martie helps bring all those delicious, gluten-free, organic goodies right to your door. Thanks for being a part of our mission as a Smartie shopper!
Martie introduces me to new and different products as well as offering great deal on pantry items like coffee, olive oil, tomato sauce and grains. I've gotten gifts for grandchildren, home goods- my favorite cotton throw! Everything arrives well packaged and fresh.
By Laura
Response from martie.com· Jan 6, 2025
We're so glad you're enjoying our product selection, Laura! Thanks for being a Smartie shopper! We appreciate your feedback and stay tuned for lots of new product launches :)
Buying from Martie is easy .Delivery was fast. Customer service is top notch. Love saving money, who doesn't.
By Margarita D. Martinez F.
Response from martie.com· Dec 30, 2024
Thanks for your feedback, Margarita! We're so glad to hear you're enjoying your experience with Martie! Our team is always around if you have any questions or recommendations.
Great selection of items! The inventory is always changing, and I love the opportunity to try new products I have never seen before. It's fun to find little gifts to give out so others can try new things, too. I also love the fact these items aren't just added to the waste of the world. Packaging is efficient and shipping is fast. Everything about the whole ordering process was quick and easy and I am a customer for life.
By Amanda
Response from martie.com· Dec 30, 2024
Amanda! Thanks for being a Smartie shopper and we're thrilled that you're enjoying the selection. We've got lots of exciting new products in the pipeline for you. Our team is always around if you have product questions or recommendations.
I have been using Martie to stock up on self stable basics that I keep in the camper and home pantry. Every time there is a “national emergency” warning I think about all the meals I could make just adding beans and rice. Hope it never happens. I use the sauces when I just want a fast dinner on the table. Especially like the Indian type curry and sauces. Keep the good stuff coming Martie!
By Virginia M.
Response from martie.com· Dec 30, 2024
Way to stock up, Virginia! We like to call that shopping Smartie! We truly appreciate your feedback and our team is here to help if you ever have questions or product recommendations.
Poorly packed and damaged in transit. Total loss of the package the was broken open and an absolute mess in the entire box. I notified them just for situational awareness. Didn't ask for a refund. Simply wanted them to know. 24+ hours later I was asked to provide a photo so they could "assess the situation". Assess the situation? Why would I have held a photoshoot of the mess or kept the mess for a few days? I did NOT ask for any sort of refund. I will take the loss and be sure to pass the word on my experience. I will not be shopping here again and would urge you to find another place to shop for "final sale" items that may or may not be accurately depicted on their site and may or may not make it to you intact.
By Missy
Response from martie.com· Dec 30, 2024
Hi Missy - I completely understand your frustration, and I'm truly sorry to hear about the experience you had with your order. We strive to ensure that all our packages arrive safely and in good condition, and it's disappointing to know that this was not the case for you. Even though you didn't request a refund, we still want to make things right. If you have any photos of the damage, it would help us improve our packaging process and prevent this from happening again. However, I understand if you don't have any photos available. Your feedback is incredibly valuable to us, and I assure you that we'll work on resolving these issues. We hope you'll consider giving us another chance in the future.
