MarleyReviews of marley.com

I Do Not want to give any stars whatsoever. They arrived, quite a nice pair of orthopaedic trainers style shoe. Requested a return as they're a bit tight. They asked me to send photos of back, front ,top, bottom, size of the shoes. Also packaging .? Sent loads of snaps of these trainers only tried them once. Now they've blocked my emails so I have no way of getting in touch. Looking at the emails I recieved after the purchase, 1 was from with an Italian address, the other with USA address. Went on to track my pack, amazingly coming from China !!!!

One star is too good for Marley Shoes. I ordered one pair trainer and received two. They sent wrong size and they were cheap looking and a bad quality materials. They are not a family run business in Italy but they are coming from china, which took 3 weeks. Tried to send back but will cost more than what I paid. I did phone straight away about sending 2 prs but they said they had already been dispatched. A lesson learnt for me, you get what you pay for. Total rubbish.

Purchased sandals for £29.99,they lasted 2 weeks and came apart at the sole,Customer services were so unhelpful,Didn’t want to acknowledge the fact the sandals were not fit for purpose,telling me because they’ve been worn they will not replace or refund (ofcourse they had been worn)I also sent images so they’ve could see for themseves along with the purchase date,still didn’t want to acknowledge.Do not encourage this seller.You really would be better purchasing from primark😡

I ordered uk size 9 eu size 42 They sent me size 44 eu and said there size chart corresponds to uk size 9 on there size chart they were lying in looked up the chart myself they must think I'm stupid it was Sam Kaiser who lied to me

The website is erratic, I was part way through placing the order and then got confirmation that I had ordered 2 pairs of shoes (I had not) - certainly no option to confirm what was in my basket or the usual step of having to confirm with my bank (I wouldn't have confirmed the order for double the amount I was expecting). I tried to stop or cancel the order immediately but was informed by Marleyshoes that the order had already been shipped. Nonsense! The shoes took weeks to arrive. Marleyshoes refused to take back or exchange the second pair of shoes. They are comfortable and attractive shoes. However, after only 1 months of wearing, the soles of both shoes have cracked in multiple places. The shoes are unbearable and unrepairable. I have contacted Marley Shoes, who will not refund or make amends. I would strongly advise AGAINST buying Marley Shoes.

Warning – do not buy shoes from Marley! Chinese rubbish. I should have read the reviews first!!! These websites disguise themselves as UK based companies, they make products look good quality on the website. The only thing that made me suspicious was the price, however, I failed to check. You may receive the wrong size, the quality is poor, comfort zero. Communication appropriate in that they make apologies for their mistakes and quote the returns policy, but you will not get your money back. No usable shoes and no refund - Beware!! Scam.

I ordered 4 pairs of sandals, arch support and orthopaedic. After nearly 3 weeks they arrived. Cheap looking sandals, flat with no arch support, wrong sizes. I emailed for a refund, they apologised and asked for photos which I sent. I’ve chased for a response but it’s gone quiet. Do not buy from this company.

I ordered on 14th April 2026, a pair of wide fit ladies shoes from this company, which claims to be a family-run business, but what arrived was a cheap plastic pair of foul-smelling, hideous shoes completely unfit for purpose. Returning them was pointless as the postage cost outweighed the value of the shoes, and despite being offered a 40% refund on 28th April 2026, I am still waiting. This company is a complete scam in my opinion and I cannot stress enough — do not buy from this company.