Above and Beyong
Robin, the store manager, has been amazingly helpful. I appreciate the customer service she provides and going above and beyond for us.
By Annalyn B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
331 reviews
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Marks Mattress Outlet (marksmattress.com) has 331 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 285 reviews with 5 stars · Clear filters
Robin, the store manager, has been amazingly helpful. I appreciate the customer service she provides and going above and beyond for us.
By Annalyn B.
Great experience. Nick showed me different mattresses and had knowledge on each specific mattress. I ended up buying a king size with the adjustable base. Highly recommended 5 Stars
By Mark
friendly and really good service
By Brenda O.
Doug was super helpful and very professional. I will tell family and friends to shop at Marks and ask for Doug if available.
By Cindy W.
Great help from Austin!
By Lisa H.
Good quality, great price, and friendly staff!
By Jarrod
Ryan helped us chose our mattress. He was friendly, knowledgeable and gave us many helpful hints to guide us to the correct mattress for us. We feel like price wise we got a very good deal. The delivery guys called to see if they could come early which was perfect timing. They were very friendly, removed our old mattress and set up our new mattress quickly and with out any issues. We have been sleeping much better and have had a marked decrease in our aches/pains. We made a great decision purchasing our mattress at Mark’s Mattress. When we need a new mattress in 15+ years we will go back!!
By Stephanie
Good people and good mattresses. I had an issue with a mattress I purchased and they quickly fixed the situation. Make sure to inspect the mattresses carefully, other than that this is a great place to get high quality mattresses for less.
By Grant B.
Response from Marks Mattress Outlet· Jun 12, 2019
Grant, If you received a defective product we will make it right. Please email me some pictures and your receipt so I can get you taken care of ASAP. My email is [email protected]