Great deal and on time
They worked with us to get a great deal and they showed up in time frame they said they would be here with a phone call beforehand letting me know they were in their way.
By Chelle G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
331 reviews
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Marks Mattress Outlet (marksmattress.com) has 331 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 285 reviews with 5 stars · Clear filters
They worked with us to get a great deal and they showed up in time frame they said they would be here with a phone call beforehand letting me know they were in their way.
By Chelle G.
The service was very good and my salesman was very knowledgeable and pleasant. I am very pleased with my bed and slept 10 hours straight the first night.
By Denise
Very informative and not pushy to look at the high end only. Asked what our needs were and showed us those mattress's.
By Louis L.
Very knowledgeable sales representative with no high pressure, great prices and product line.
By Bill C.
Great people Super nice and knowledgeable!! Will definitely buy there again and again!!
By Kevin P.
High quality products for reasonable prices.
By Abigail B.
Love this store! Wade was able to get me what I needed without overselling things. Got in and out in less than 10 minutes. And the beds didn’t fit in my vehicle so they tagged them and let me come back to get them later!!! Definitely going back when we need new beds
By Joanie
I purchased a mattress, box spring and frame April 2018. The customer service I received from Daniel (Willow location) was outstanding! He was informative. Daniel answered every question and was extremely patient. The product quality is excellent. I made a good choice with Mark's Mattress Outlet.
By Teresa