Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
279 reviews
MARIEMURSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MARIEMUR was born out of our desire to emphasize the authenticity of each person and help them fall in love with themselves as deep as possible. Keeping this wish in mind, our team of fervent designers and masterful artisans creates one-of-a-kind items that will frame your body most alluringly and bring out its unique beauty. We are here to make each day feel more special and each party more fun. Don't let your days be dull. Spice them up with bold looks! We combine tender lace with high-quality leather and daring designs to help you feel more like, well, you. We believe tangling lingerie and bold accessories are about something more than looks. They're about self love and self care. Because, only when you're wearing the items that fit your identity, are you truly taking care of yourself. So don't be shy, add cheeky daring notes to your outfit!
MARIEMUR (mariemur.com) has 279 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
279 approved reviews, newest moderated first
I was looking for a present and was very impressed with how helpful the support team was ! The quality of the product and the way it looked left no doubt that I’ll definitely come back to Mariemur in the future! Thank you !
By Victor
Response from MARIEMUR· Aug 13, 2024
Dear Victor, Thank you for the wonderful feedback! We look forward to welcoming you back in the future! With Love, MARIEMUR
Mariemur is OUTSTANDING all around. The products are gorgeous, high quality and well-crafted. Long time customer. Recently, I had some hiccups with an order and the team went above and beyond to be helpful and fair. I contacted an associate who took ownership in resolving my issue from start to finish. I understand that things don't always go perfectly but it's companies that care about the customer experience to make it positive and build brand loyalty.
By NGP
Response from MARIEMUR· Jul 19, 2024
Hello there, Thank you for your glowing review! We’re thrilled to hear that you’re a long-time customer who appreciates our gorgeous, high-quality products. Our team is committed to ensuring every issue is resolved promptly and fairly! With Love, MARIEMUR
Their products are uniquely sexy - at the leading edge of erotic fashion, and very high quality!
By Erin G.
Response from MARIEMUR· Jul 14, 2024
Dear Erin, Thank you so much for your wonderful feedback! Your appreciation of our high quality means the world to us. We look forward to continuing to bring you exciting and top-notch pieces! With Love, MARIEMUR
Stunning, beautifully crafted products. When one item I ordered was unexpectedly out of stock, they immediately contacted me, refunded the amount of the product, and offered an additional 15% off credit. Excellent, attentive customer service.
By Becca
Response from MARIEMUR· Jul 11, 2024
Hello there, Your satisfaction means the world to us! We always strive to provide excellent and attentive customer service. With Love, MARIEMUR
This is my second time ordering from MarieMur, but my first time using the concierge customer service. I am completely impressed and obsessed. Not only do they have quality lingerie, but my experience with customer service was unbelievable! I was unsure about the bra sizing and decided to reach out and see what they say. I was in a bit of hurry due to the sale (and needing it by the next Friday) so I ordered a medium while I waited for a response. I wasn’t expecting such a quick response due to it being a holiday weekend, but Pylyp responded with what size they recommend given my measurements. He recommended I get a large. I saw online they still had stock of large so I asked if I could switch out my order for the large instead. I wasn’t expecting it to be that easy but Pylyp made it happen! Such a refreshing experience all around. Highly recommend! Thank you Pylyp for all your assistance!
By Kryston
Response from MARIEMUR· Jul 10, 2024
Dear Kryston, Wow, your message made our day! We're thrilled to hear about your fantastic experience with our concierge customer service. Thank you for your kind words and for being a part of the MARIEMUR family. We can't wait to serve you again! With Love, MARIEMUR
Product are great. I sent in an item for a refund. It has been 4 weeks, no contact, no refund. I sent a message, quick response of looking into it. Still no reply on the return.
By WRH
Response from MARIEMUR· Jul 8, 2024
Hi there, We sincerely apologize for the delay and lack of communication regarding your refund. Please rest assured that we have now processed your refund, and it should be completed shortly. We truly appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out to our customer care team. With Love, MARIEMUR
All the questions and information regarding the products were answered very quickly and the same day. Great service and staff.
By Paulius V.
Response from MARIEMUR· Jul 4, 2024
Dear Paulius, We take pride in providing excellent service and having a dedicated team. We are looking forward to seeing you back ♡ With Love, MARIEMUR
I had an issue with my order and i contacted Customer Care at Mariemur and the issue was resolved immediately and perfectly. Excellent result. I am most delighted with Pylyp. He was extremely helpful and most courteous. I will certainly be shopping at Mariemur again.
By Mr T.
Response from MARIEMUR· Jul 1, 2024
Hello there, Thank you so much for your kind words! We're thrilled to hear that your issue was resolved quickly and to your satisfaction. We look forward to serving you again soon ♡ With Love, MARIEMUR
