Mariam's CollectionReviews of mariam-col.com

1942 Broadway St STE 314C, Boulder, Colorado

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The Fair Hearing score

3.3/ 5

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113 reviews

Mariam's Collection3.3Average

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About Mariam's Collection

At Mariam’s Collection, we are proud to embody the principle of "From Muslims, For Muslims." This theme lies at the heart of everything we do. Our mission is deeply rooted in our faith and inspired by the global Muslim community we serve. We believe that modest fashion is more than clothing—it’s a powerful expression of identity, values, and purpose.Our intention has always been to create something meaningful that benefits our faith. This led us to come together with Muslim brothers and sisters from different regions to start our business. Guided by a shared vision, we set out not just to build a business but to contribute positively to the Muslim community, leaving a lasting impact that reflects our values and devotion.What began as a small initiative quickly grew into something greater. Mariam’s Collection became a brand loved by women from the Middle East to Europe and the United States. Each garment is a reflection of our commitment to serve the Muslim community with sincerity, humility, and creativity.Mariam’s Collection is more than just a clothing brand—it’s a bridge between cultures. Each team member brings unique experiences and perspectives, reflecting the diversity of the Muslim ummah. This cultural exchange is woven into every garment, creating pieces that resonate with women from all walks of life.While embracing modern trends, our designs remain deeply rooted in timeless values of modesty and humility. From elegant abayas to versatile hijabs, we celebrate the rich heritage of Islam while catering to contemporary tastes.To honor individuality, we introduced a personalization service that allows customers to co-create pieces that reflect their unique style and cultural identity. This service is a testament to our commitment to making every woman feel seen, valued, and celebrated.At Mariam’s Collection, everything we do is for the sake of Allah (SWT). Our designs, craftsmanship, and customer interactions are guided by this profound belief. Every stitch is

Mariam's Collection (mariam-col.com) has 113 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.

Also known as: mariam-col.com
Website: mariam-col.com
Category: Clothing & Underwear
Location: Boulder, Colorado
Listed on The Fair Hearing: 2026

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Oct 27, 2024

Hello everyone,

Hello everyone, I feel compelled to warn you about Mariam Collection. My experience has been beyond frustrating and has shown me that this is not a trustworthy store. Here’s what happened: We placed an order on October 10th for a few items I needed to take with me on my trip to Istanbul. My friend in Turkey specifically requested these clothes, so I even booked a ticket for October 30th to bring them along. Everything was planned carefully until it all went sideways. On October 18th, I received a message saying my parcel was returned. Confused and stressed, I immediately checked the tracking and contacted Royal Mail, only to be told they couldn’t locate the address. Here’s the kicker: I use this exact address regularly and have received deliveries from Shein and Temu without any issues. I then started reaching out to someone named Mariam on October 21st. Despite my constant messages and calls, I received a dismissive response: “Oh, we have a time difference.” Excuse me? I was messaging from 7 AM until 5 AM the next day! The time difference excuse felt like a slap in the face. Finally, two days later, someone replied with a list of excuses. They claimed my address was incorrect due to a missing house number. When I asked them to confirm this, I saw my complete address was there, including the road, building number, flat number, and my phone number! It’s absurd—they never even tried to contact me. Royal Mail themselves confirmed that the merchant could easily redirect the parcel back to me, but Mariam Collection didn’t care. After requesting a new tracking number and even asking for a refund, I was met with silence. It’s now October 27th, and I’m left stranded. I bought a ticket solely to travel from Edinburgh to Istanbul to deliver this parcel, and now I’m out of both my purchase and my ticket money. If you’re considering using Mariam Collection, think twice. They are unresponsive, unreliable, and appear to have no intention of helping their customers. Don’t make the same mistake I did.

By Zesty Z.

Response from Mariam's Collection· Nov 8, 2025

Assalamu Alaikum dear sister, We’re truly sorry to read about your experience — and we can only imagine how stressful this situation must have been, especially with your planned trip to Istanbul. Please know that this is not the experience we ever want for any of our sisters. After carefully reviewing your order history, it seems the parcel was returned by Royal Mail due to an address recognition issue in their system. While we did include the full details you provided, sometimes international postal systems misread certain flat or building numbers — and unfortunately, we were only notified after the parcel had been sent back. That said, our response time should have been much faster, and for that, we sincerely apologize. Your trust means everything to us, and we take full responsibility for the frustration caused by the delay in communication. Please allow us to make this right. Kindly contact us again via WhatsApp or email ([email protected]) with your order number, and our senior support team will personally assist you — whether that means a full refund or a priority reshipment at our expense, whichever you prefer. As a Muslim-owned brand, we deeply value honesty, care, and accountability. Your feedback helps us grow and serve our community better, insha’Allah. With sincere apologies and respect, The Mariam’s Collection Team 🤍