Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
96 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Company has been striving for excellence in customer service and satisfaction in the floor covering industry in western Pennsylvania for 66 years!
Marett Carpet One Floor & Home (marettcarpetonevolant.com) has 96 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
96 approved reviews, newest moderated first
Excellent prices and customer service, would recommend Marett carpet
By Barron, D.
Response from Marett Carpet One Floor & Home· Aug 22, 2017
Thank you David for selecting Marett Carpet. We hope you love your new flooring.
The installers were outstanding and did an extremely professional job.
By John & Sharyn M.
Response from Marett Carpet One Floor & Home· Jul 14, 2017
Thank you John & Sharyn we are happy you selected us for your flooring needs
Kitchen floor is beautiful. Installers did an excellent job, pleasant, polite, and willing to please. The sales person was extremely helpful in finding the kind of floor I was looking for. Well done.
By Marilyn P.
Response from Marett Carpet One Floor & Home· May 31, 2017
We're so glad you're loving your new flooring, Marilyn! Thank you for trusting us with your flooring needs!
The sales person Marion was knowledgeable and walked us through the choices of what we could put down. The installers were personable, efficient and careful with our furniture and walls.
By John K.
Response from Marett Carpet One Floor & Home· May 31, 2017
Thank you for the review and kind words, John. We're thrilled that you enjoyed working with our team. We hope you love your new floors for years to come!
Terrible follow up. Waited 3 weeks for estimate! They didn't call with the prices for my new studio. 1,800 square feet...oh, they promised and promised...did remember when I followed up. ?????
By Patricia M.
Response from Marett Carpet One Floor & Home· May 18, 2017
First off, we want to thank you for your feedback. It is always our mission to work with all of our customers from inspiration through to installation for any size project which includes free measures and estimates. We apologize for the misunderstanding and miscommunication. Our project manager is aware of your situation and a team member will be contacting you shortly to find a solution. In the meantime, please feel free to contact our store directly at 724-533-2610.
Kati in Sales knows her stuff and can advise you so you are satisfied with your purchase. Installers are professionals.
By Mary C.
Response from Marett Carpet One Floor & Home· May 10, 2017
Thank you for the kind words and trusting us with your flooring needs, Mary!
Very helpful and knowledgeable
By Mary P.
Response from Marett Carpet One Floor & Home· May 10, 2017
Thank you for the kind words and review, Mary!
We were extremely pleased with Gary and his knowledge of carpeting and padding. Everyone was very helpfully and pleasant. The installers did a fantastic job. Thank you Marett Carpet One. Larry and Karen
By Larry G.
Response from Marett Carpet One Floor & Home· May 2, 2017
Larry & Karen, thank you so much for leaving your comments. Our staff at Marett Carpet One Floor & Home come to us often times with a lot of experience and we also strive to provide additional training as well as certifications to ensure all of our customers like yourselves are taken care of as if you were our own family. Gary is quite an asset to our team so it's not surprising to hear such positive words about him. Please let any one on our team or Gary know if you should have any questions in the future!
