Discrimination: bad customer service
I had came from church and decided to take my daughter to see the little mermaid book the tickets online the movie started at 1:40 PM. We made it to the theater about 145. There was no one in line I want to get popcorn and soda. I asked the guy was he open and he say yeah! I proceeded to ask him for large popcorn butter in the middle butter on top large Pepsi, and a hot dog, I noticed there was a Popcorn already sitting on the counter a large popcorn I saw when I arrive at the counter so I’m not thinking he’s going to give me that because I specifically order a specific popcorn I proceeded to pay as we are already late for the movie. I gave him a $50 bill , he then put it in the air the $50 bill in the air . Seems like 10 minutes that. he their put the $50 bill in the Air seems like 10 minutes that really irritated me. after he does that he grabs the popcorn on the counter and gives it to me and a cup, after he does that he grabs the popcorn on the counter and gives it to me in a cup. I’m so frustrated about this . I’m so frustrated about him staring at my $50 bill for 10 minutes. I forget to put in my rewards points we already late for the movie. Then he gives me my change as I’m counting it he says in a foreign accent is all there! I really don’t appreciate that! My daughter is asking me why is he holding our money in the air? I told her to check to see if it’s real but he’d have to hold it in the air that long and he didn’t have to give me the Stale popcorn that was sitting on the counter.. and that bother me through the whole movie of how we were treated at the counter I’ve never been treated like this before at your theaters. On top of I didn’t get to get my rewards for the food that I purchase because he was being an Racist l So this kind of turned me off from your movie theater! I will not be returning to be treated as such a manner. I have my daughter witness that. Totally ridiculous.
By ViVi