The purchase went well
The purchase went well. Good communication and nice jacket!
By Richard I.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
420 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launching in 2015, Marcus is an online fashion destination for men, born of the need to provide cool and modern closet classics.
Marcus Store (marcus-store.com) has 420 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
420 approved reviews, newest moderated first
The purchase went well. Good communication and nice jacket!
By Richard I.
The Marcus Store hires second-rate couriers to deliver their merchandise. When mistakes are made by these couriers, they take no responsibility, and tell their customers they must resolve the issue themselves, even when their is clear evidence to the contrary.
By Joseph O.
Worst possible experience I have ever had with a retailer. Nothing absolutely nothing good to say.
By Gordon
Great quality garment. First time purchasing from this company so I was a little skeptical, but the communication about delivery and everything else was very smooth. Love the jacket and have gotten compliments on it already!
By fjsishere
The jackets are exactly what I was looking for. The sizes are correct and th E quality looks exceptional. Only issue was it took longer than advertised to get here.
By Richard
Customer-focused service! Good follow-up.
By Charles G.
the jacket was of a much higher quality than I expected given the price. will purchase at least one more color.
By John R.
Bought another coat like one I'd previously purchased cuz I liked it so much, but second, lighter coat I added was ridiculously too small. Said XL on the tag, but I could barely get it on. To zip it up would've required ripping out the back. I gave it to my daughter.
By Jerry T.