A+ We will be back!
We had an issue with a damaged mobility device shipped from the manufacturer. Alex from Marcs went to bat for us with the manufacturer to make sure we got what we deserved which ultimately ended up being sent another device and shipping the damaged one back. We haven't received our new unit yet but Alex and Marcs mobility have shown us nothing but respect, with professionalism and excellent communication throughout. I have no doubt with them in our corner we will ultimately be satisfied with our purchase. We will definitely keep them in mind for all future mobility device purchases.
By Li T.
Response from marcsmobility.com· Sep 24, 2026
Thank you for sharing your experience and for your patience throughout this process. We’re glad Alex was able to work with the manufacturer on your behalf and help get a replacement arranged. When something doesn’t go as planned, we believe our job is to stand behind our customers, communicate clearly, and help get the issue resolved. We truly appreciate your trust in Marc’s Mobility and look forward to making sure you’re taken care of.



