Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
13 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover Marc’s unique take on understated classics made fresh and stunningly new. Shop Marc Fisher boots, heels, flats & more at the official site.
Marc Fisher (marcfisherfootwear.com) has 13 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
13 approved reviews, newest moderated first
The Abele double strap kitten heel in deep wine leather are very poorly made. Bought shoes at Macys only to be worn inside—at office. On my 2nd wear, I bumped the tip of shoes into my foot rest and the leather on tip split open. Well made leather shoes should be able to withstand a stubbing.
By Viva
I placed an order June 26 2026. Today is July 9 2026. After emails stating package route. No package, states it’s in Pekin Illinois, I live about 3 hours from there. I’m unable to contact anyone from Marc Fisher. The website states my email does not come up, yet received email from them. Do not buy from this website. I am going to contact my cc today. Very frustrating! Wouldn’t do business with them again!
By Elsa F.
My Marc Fisher shoes were safely stored in their box in my bedroom closet. When I went to wear them, they were deteriorated and cracked beyond repair. When I reached out to Marc Fisher customer services, I was told that my issue was with Macy’s, where they were purchased, which is both irresponsible and ridiculous! I would love to include photos, which are astonishing!
By Nancy H.
I just purchased a pair of shoe. I called customer services for a price adjustment where I just received the shoe. It tooks the customer service person thirty minutes to say they could not give me an adjustment . I will never buy a pair of shoe from them anymore.
By Cherry C.
Ordered shoes a month ago. When I try to track order it just says “ ready to ship” HORRIBLE customer service- they dont respond to numerous e-mails. Finally I called and talked to someone-they said they would credit my visa card. Shortly after this I get an email saying all they can do is issue a gift card- cause they cannot “ fulfill my order” - yea right- like I want to do business with this awful company
By Kimberly
This company is absolutely awful. I ordered a pair of boots and it took 3 weeks to deliver. UPS then delivered to the wrong location and I never received my boots. Marc Fisher wouldn't do anything about it - horrible customer service and I asked to escalate to a manager who basically said "too bad." So I'm now out $150. DO NOT BUY FROM HERE
By Josselyn B.
This company is a scam!!!! Presented on Facebook as Hunter Boot company!! Got pair of navy blue heels in the mail that my dead grandma wouldn’t wear. I ordered and paid for a pair of Hunter Boots.
By Consumer
I would give it 0 stars if I could. Stay away from this company. Spend your money elsewhere. Worst customer service to deal with, worst policies Don’t waist your time and money!!!!
By Ella F.
