Maps of AntiquityReviews of mapsofantiquity.com

Response from Maps of Antiquity· Jul 22, 2025

Hello Mr. Henderson, I'm very sorry to hear that you are so unhappy with your ordering experience with us. When you place an order on our website, the default shipping option is the least expensive- in this case it was UPS ground- but you have the ability to select another option if you wish. We packaged and shipped the order within the expected time frame. I'm very sorry that UPS delivered it late. We did call UPS on your behalf but we were told by the representative that there is nothing we could do, that the package was on the way and it would be delivered soon. We have no control over UPS or any other shipping company, and there is nothing we can do to influence the speed of the delivery once the package is in their care. Unfortunately, unexpected delays happen in shipping. I'm sorry your package was delayed in shipping and that you were unhappy with our response. If you have a tight deadline for shipping in the future, please feel free to reach out to us and let us know so we can try to get the package to the shipping company right away. Thank you for your orders!

Response from Maps of Antiquity· Sep 30, 2024

Hello Mark, we are very sorry to hear that you are unhappy with your giclee reproduction map of Charleston. If you would like to return it, we can offer you a refund or a store credit. Our reproduction prints are made using a high-quality giclee printer on good quality matte paper. Is it possible that you thought it was an antique map? We do our best to make it clear if a map is a reproduction in the title and description of the listing. It looks like we only have one authentic antique map of Charleston at this time (SOU025 for $225). Please contact us directly if you would like to return the reproduction that you purchased. It should be in the same condition as it was when shipped. Again, we are sorry to hear that you were disappointed in your purchase.