Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
230 reviews
Maple PrimeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Maple Prime - a one-stop-shop for discount cosmetics, original perfumes and colognes at attractive prices. Maple Prime was launched with the goal of becoming America’s No.1 perfume and fragrances e-commerce store, and the home of discount cosmetics online. Choose from our enormous selection of fragrances, cosmetics, as well as skincare, haircare, and nail care products. Our fantastic range includes both men and women’s fragrances and body care products. In addition, we stock a full selection of deodorants, shampoos, hair treatments, and styling products, and much, much more.
Maple Prime (mapleprime.com) has 230 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
230 approved reviews, newest moderated first
I ordered perfume 1/11/2025. Never received
By Rebecca
Response from Maple Prime· Feb 23, 2025
Hi Rebecca, I'm sorry you never received your purchase. I have issued a refund to be credited to your account. We have tried contacting you to resolve the issue and ensure you are pleased with our service, but have not received a response. In the event that you missed our emails, please reach out to us at [email protected].
The Parfum is amazing! Exquisite. The fragrance last all day! I took a shower and still smelling. I am very pleased.
By Susana R.
Response from Maple Prime· Feb 16, 2025
Hi Susana, We're so glad to hear you enjoyed your purchase! Looking forward to sending you many more awesome products
Good quality fast delivery time
By Wil
Response from Maple Prime· Feb 16, 2025
Thanks for your kind words and great review! We look forward to servicing you with many more great products
Always friendly and quick response love the perfumes. And always fast delivery
By Mary L.
Response from Maple Prime· Feb 16, 2025
Hi Mary, Thanks for your kind words! We are so pleased to have provided you with a pleasant customer experience and look forward to servicing you again soon.
Price was excellent and they accidentally sent me 2 bottles of my perfume. I let them know and they graciously allowed me to keep the extra bottle
By Michelle
Response from Maple Prime· Feb 9, 2025
Hi Michelle, We are so pleased to have satisfied you and look forward to servicing you again shortly!
I tried to order a cologne bottle from MaplePrime and it declined my order. Not sure why? All my information was correct. Than I get a notification from my bank warning me that this website is a fraud! I’m not sure what to do!
By DANIEL
Response from Maple Prime· Feb 5, 2025
Hi Daniel, I'm sorry you were having issues while placing an order with us. Please contact us at [email protected] so we can resolve this for you
I couldn’t track my order , once I email to ask about , I found out the item was not yet in Canada , In all it took a long time to get to me house , But I am very happy with the samsara
By Francoise N. V.
Response from Maple Prime· Jan 21, 2025
Hi Francoise, Thank you for your feedback. I'm sorry your package took a while to arrive. This was likely due to the strike with Canada carriers. I hope you come to enjoy your purchase and we have the honor of servicing you again soon!
Order came in quick! I’m glad I got the last one in stock.
By Victor V.
Response from Maple Prime· Jan 20, 2025
Hi Victor, Thanks for the 5 stars!
