Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
13 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Malouf™ we focus on quality and innovation to make the finest pillows, sheets, mattress protectors and bed frames in the industry.
Malouf (maloufsleep.com) has 13 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 10 reviews with 1 star · Clear filters
I got a horrible set of sheets from them. They sleep very hot and they are scratchy. When I wrote a negative review on their site they DELETED IT. So don't trust the reviews on their site because they only keep the good ones.
By Andrew
We bought a mattress protector from this company through mattress firm. After 2 years of owning it, strictly following the care instructions, it FAILED. We reached out to the company asking them to adhere and follow what they promised us. THEY REFUSED TO REPLACE THE MATTRESS which is what they told us. Instead they offered a cleaning kit and a new mattress protector. This company is a scam and their mattress protector is a huge failure
By mary grace P.
