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Good quality products
By Customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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134 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MakerBot is a global leader in the 3D printing industry that serves the wider needs of professionals and educators. Visit MakerBot.com for more information.
MakerBot (makerbot.com) has 134 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
134 approved reviews, newest moderated first
Good quality products
By Customer
seems the customer service has gone down. We are looking at different manufactures to replace our first makerbot.
By Marc
Response from MakerBot· Apr 16, 2018
Hello, We’re sorry to hear that you were not completely satisfied with your MakerBot experience. A Support Manager has been asked to reach out shortly to learn more about your issue. They will use the email address and order number associated with this post. MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around. Sincerely, The MakerBot Team
Its hard to navigate the website sometimes. Most of the time im frustrated by the time im done
By Chris
Response from MakerBot· Apr 16, 2018
Hello, We’re sorry to hear that you were not completely satisfied with your MakerBot experience. A Support Manager has been asked to reach out shortly to learn more about your issue. They will use the email address and order number associated with this post. MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around. Sincerely, The MakerBot Team
Tech support is a joke. They read from script cards and don't listen to you at all. Smart extruder has major problems and no one can give you a answer on how to fix it. Mainly because it not fixable.
By T. K.
Response from MakerBot· Apr 16, 2018
Hello, We’re sorry to hear that you were not completely satisfied with your MakerBot experience. A Support Manager has been asked to reach out shortly to learn more about your issue. They will use the email address and order number associated with this post. MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around. Sincerely, The MakerBot Team
The MakerBot Replicator is a great, reliable printer. It is especially suited for education.
By STEM Teacher, K.
Great people to work with
By Terry N.