Great customer service
Great customer service. Great products at good prices.
By Rebecca
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
636 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Maisonette (maisonette.com) has 636 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
636 approved reviews, newest moderated first
Great customer service. Great products at good prices.
By Rebecca
Quick response time.
By Jacquelyn M.
That you actually have a phone number and live customer service person is amazing. That the person listened and ordered me exactly what I needed and looked up my prior purchase. She understood what I wanted to do. And then she did it!!! Rare these days.
By Ani
The customer service agent was quick to answer my questions and let me know that the return had made it back to the merchant and that I could see the amount credited to my VISA in a couple of days.
By Sports Basement San R.
Customer service was great , communication was easy and very effective. Returns were easy , and good quality clothes
By customer
The person from customer service was extremely patient and helpful. I am not a new customer, however it is very frustrating to get prepared to finish my order, and the PASSWORD is not received! Very often I shop at night, but that should not make the process of closing the order a problem. "Whitney" actually found the order I placed on Jan. 1, 2024, so I was able to redeem two of the articles I wanted. I realize you use different vendors, so that may be the reason the cart numbers vary.
By customerBonnie S.
Excellent service and went above and beyond to assist!
By Linda R.
Nadine with Maisonette was so quick, helpful, and thorough. The products and services I have received from Maisonette are great quality!
By customer