Customer Care was helpful by responding…
Customer Care was helpful by responding quickly to my issue.
By Heidi
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
636 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Maisonette (maisonette.com) has 636 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
636 approved reviews, newest moderated first
Customer Care was helpful by responding quickly to my issue.
By Heidi
Great customer service.
By customer
Efficient… time sensitive-comprehensive followup.
By customer B.
When I couldn’t track my purchase I emailed the company and they got back to me right away with the information. Purchase came in an adorable gift box.
By customer
Great clothes for baby girls. Always something a little different from USA retailers. Fast delivery and service. A pleasure and ease to use website.
By customerDonna
Customer service is extraordinary! The store selection of items is abundant and of good quality. The shopping experience is always easy and enjoyable.
By Madeline H.
After placing my order with Maisonette I realized that I did not opt for a gift receipt to be included. Customer service was extremely help by emailing a gift receipt, together with a personal message, separate from my order to the recipient.
By customer
Your prompt reply and solution to the problem was really appreciated despite the deliverer mistake.
By Customer