Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
68 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
mahlithelabel.com is listed under Libraries & Archives.
mahlithelabel.com (mahlithelabel.com) has 68 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
68 approved reviews, newest moderated first
Omgosh Fantastic products. I bought a pair of shoes for my mum and she is absolutely besotted with them. So happy with the materials and details incredibly. As I've bought several times before I will happily be coming back to Mahli the label in the future. Thank yall so much!!!!
By John
Response from mahlithelabel.com· Aug 3, 2023
Thank you John! so glad you mum loves xxxxx
Amazing brand with excellent customer service support, always communicated in timely professional manner, will definitely buy again and highly recommend
By Lilian
Response from mahlithelabel.com· Aug 3, 2023
Thank you, Lilian, it means the world to read this.
Update: after months I finally got some lovely communication from someone other than Jenny from Customer Care, instead, Bec the director, who has been on mat leave, connected with a very apologetic approach, offering a gift as a token of good will. But still left feeling pretty poorly about the whole experience. ———— Ordered a pair of their Tuscan studded boots, mid April (mid autumn), purchased for an occasion, for winter and as a replacement for my old boots that are now in the bin.. they had advertised 31 days estimation to fulfil order, 2 months later and many emails, they advised they had arrived in the country! That they will now be posting to me asap, Hooraahh…. Well it is now 5 weeks of further emails notifying them that the postage tracking details haven’t moved from being scanned into the system, so not actually posted, I have confirmed this with aus post, 5 weeks of Mahli giving me nothing more than thank you for your patience, and you cannot get a refund, you can however return the item for a store credit once you receive it. What an absolute joke. There is one month left of winter.. Clearly I am not alone in this as there are other reviewers with the exact same experience, I have bought from them before no issues.
By Cait W.
Response from mahlithelabel.com· Aug 3, 2023
Hi Cait, I am so sorry to read this review, we have experienced a delay with our made to order boots and have exceeded our estimation, I have been in email communication with you and are waiting to hear back. We can definitely refund you. {please check spam as my emails may have filtered into there}
Fantastic - love my dress 😍 Prompt service - highly recommend.
By Michelle
Response from mahlithelabel.com· Aug 3, 2023
Thank you, Michelle
Mahli the label has all amazing stuff, all of her garments are beautifully designed & I would buy everything if I could 😍 absolutely recommend
By Alex S.
Response from mahlithelabel.com· Aug 3, 2023
Thank you so much Alex :)
I have ordered from Mahli The Label several times and I have always had such a positive experience. I love their leather sandals - so beautiful and high quality, and I have several of their dresses. It is always worth the wait for such gorgeous items and I've always found their customer service really helpful. This brand is one of my all-time favourites.
By Connie
Response from mahlithelabel.com· Aug 3, 2023
Thank you so much :)
Amazing brand!! Great shipping and great product! Love love love
By Shannon
Response from mahlithelabel.com· Aug 3, 2023
Thank you so much.
Thanks Mahli for the amazing new dress , love love ❤️ can't wait to buy my next one
By Kim S.
Response from mahlithelabel.com· Aug 3, 2023
Thank you beautiful
