Terrible Packing and Customer Service
I ordered a Crossbody Wallet Case in Pastel Pink for my daughter for Christmas. They packed it in an open, white sheath and mailed it to me inside a cheap bubble mailer. Unfortunately, the wallet's zipper pulls were sticking out of the top of the sheath. I cut one of them with scissors while I was carefully cutting the top of the mailer open. They should have packed it in the mailer with the zipper pull side at the bottom. They would not send me a new wallet, even though this was entirely their fault. I gave my daughter a damaged wallet for Christmas. I'll never order from them again. They don't stand behind the meaning of "mahalo." UPDATE: I also tried to post this identical review on mahalocases.com. They never posted it. I looked over all of their products and there are no 1 star reviews. They give themselves all 5 star reviews. Buyer beware!
By Kris