Never received first order (3bottles)…
Never received first order (3bottles) after many months and many emails finally got a response - order resent (only 1 bottle arrived) - still awaiting further response. Terrible customer service
By CarmelF
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
3 reviews
Scores get a color once a company has 5 reviews.
Magvita is listed under Personal Care.
Magvita (magvita.com) has 3 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
3 approved reviews, newest moderated first
Never received first order (3bottles) after many months and many emails finally got a response - order resent (only 1 bottle arrived) - still awaiting further response. Terrible customer service
By CarmelF
I would like to give them a zero they deserve a -0. The customer service department is beyond Seco. I put in an order April 2, 2026 and I've been sending over 30 emails. Where is my package? Where is my package? I never get a tracking number. I never get a Manager's email address. It's always the same reply. We're locating it. We're so sorry. Please be patient. It is the worst customer service department in the world. They just take your money. They will rob you!!!
By Denise J.
Ordered on the 4 th of July. Paid extra for 3 day shipping. 36 DAYS LATER AND I'M STILL WAITING FOR MY PRODUCT! They refuse to refund me my shipment payment and keep sending me apology emails claiming they've tried to contact the shipper but they're not getting any answers. What are the chances I'll get a full refund?! Yeah I'm not holding my breath either.
By Laura