Hard to cancel
This company offers magazines at a discount up front, but engages in what I would describe as less than transparent renewal/cancellation processes. Case in point: -Subscribed to magazine 3 years ago--auto renewal via credit card is in the small print -I received invoices for renewal from the actual magazine publisher, but decided to not renew and did not respond to the invoices. -Magazine Discount Center apparently sent a notice about the autorenewal, however, their notice is EASILY OVERLOOKED/DISCARDED. It is a large postcard-type notice with very small writing on it--VERY SIMILAR to mail/solicitations that you likely put in the recycling several times a week -Because I missed their notice, I autorenewed at a higher price. Because I ignored the publisher's invoices, when the magazine showed up, I assumed it was a gratis/free renewal for another year -When you crosscheck with your credit card, you see that charge and realize they aren't giving you a free magazine subscription -When you finally do notice the postcard autorenewal notification and call the 800 number to cancel a subscription, you'll find their "robot" makes it difficult to cancel. When you say you want to cancel, the computer assistant makes the process way more lengthy/burdensome than it needs to be. It says it will give you several more free or deeply discounted months worth of magazines and then you can call them then to cancel. What they really want it you to forget to call until they've made some money off of you. When you tell the computer "no" and that you really want to cancel, it gives you more crap--tells you it is SORRY you didn't like the magazine. Sigh. -Bottom Line: you can easily overlook the renewal notices as they can easily blend into the mail ads you mostly recycle or discard immediately without attentive review.
By Todd