MaeloveReviews of maelove.com

I Have been using maelove for the past year based on a nurse's recommendation. However, I haven't really noticed much difference at all from the product I was using before and I just had a horrendous experience with them sending my subscription twice and then making it very difficult for me to return the incorrect order. Order. Customer service was unapologetic and annoying and I would not recommend this company based on that alone. If customer service is bad, it makes me wonder how good the product actually is. I'm sad because they could have dealt with it so much better. I had a business for a long time and I would never treat a customer the way they treated me.

If you're based outside the U.S expect to wait over three weeks for delivery. This is especially frustrating for a product like a serum, where consistency and timing are important. The long delay really takes away from the overall experience.

Nearly to the end of the bottle. Can’t see any age spots getting lighter or fading. Tried it because of good reviews. 😞

I cannot get a response from their customer service department. I have sent two emails and placed two phone calls to their customer service number but to no avail. I am trying to get a status on a back ordered item. Being a new customer I had no idea about their poor customer service. Had I known how bad it is I never would have spent several hundred dollars on their products. Very very frustrating.

Placed my first order with maelove. I purchased the resurfacing serum, retinol, glow serum, and their glycolic acid cream.. All for a little over $100 with their promotional code. It was a smooth experience since the package went out quickly and got deivered on time through USPS. All the products have worked well with my skin and I didn’t have to reach out to customer service with any issues.

I'm surprised I am the first to rate Maelove.com. I've made multiple purchases through their website and never encountered any issues. They offer quality products and timely shipment. I took off one star because of their limited means to contact customer service - through their web portal. There is no telephone number listed on their website, so you can't speak with a live person. I did use their portal to ask a question on their product and received a response within 24 hours.