Amazing product even more amazing…
Amazing product even more amazing customer service!
By Robert E.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
770 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Madrabbittattoo is listed under Cosmetics & Makeup.
Madrabbittattoo (madrabbittattoo.com) has 770 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
770 approved reviews, newest moderated first
Amazing product even more amazing customer service!
By Robert E.
Products are awesome! But when your package arrives having exploded in the shipping packaging, that sucks. Contacted CS over a weekend and was promptly helped on the following Monday. Rebecca was very helpful and issued a replacement for the damaged product. The replacement arrived fast and in better packaging with no damages. Thanks Rebecca!
By Jose S.
This has been a great experience. I haven't even received the product and I'm loving the communication that I've received since my purchase. Best customer service ever!
By Jennifer V.
We received our order yesterday and are thoroughly impressed with how cooling and brightening it is. We will certainly buy from Mad Rabbit Tattoo again!
By Tyler P.
Excellent attention
By Nazario José Rodriguez C.
Great company with a great product. I have a half sleeve on my right arm and the balm keeps it looking brand new. Their customer service is also great. Rebecca was prompt to answer any questions I had with shipping. Very kind and polite.
By Kesley M.
I have no issues with the product, company or the customer service. All are great. Took away a start based only on the shipping. My first order arrived damaged, lotion exploded everywhere. No big deal Mad Rabbit offered to send me a new one! Only issue I had was they packaged it in an envelope, so I would suggest to them to updated their packaging to possibly using more of box of some sort.
By Zachary R.
I have tried the MadRabbit balm and Loved it so I wanted to try the MadRabbit lotion. I Love their products and they have the Best customer service. I had an issue with my last order and Jenna was very quick to correct and resolve it in a timely manner that I am very Happy with. I will definitely be buying all their tattoo products for my tattoos from now on.
By Tammie W.