Damaged Order
My lotion arrived damaged and customer service replied to my e-mail almost right away. The next day they shipped out a replacement lotion! The balm I got is amazing too!
By Ashleigh S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
770 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Madrabbittattoo is listed under Cosmetics & Makeup.
Madrabbittattoo (madrabbittattoo.com) has 770 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
770 approved reviews, newest moderated first
My lotion arrived damaged and customer service replied to my e-mail almost right away. The next day they shipped out a replacement lotion! The balm I got is amazing too!
By Ashleigh S.
Just wanted to say I love this product. Works great on my older tattoos and some new ones I just got. I was impressed with all of the communication from Leah throughout the process and the speedy delivery. Best product on the market.
By Philip B.
Fast quick response from the Customer Service team. I love a company that takes care of their customers
By Michelle D.
I absolutely love mad rabbit tattoo! From the products to the customer service everything is amazing!
By Fawn O.
Love the sunscreen and balm! Makes my tattoos look brand new. Their products are not heavy weight or greasy. They are very lightweight and very easy to apply!
By Andie “Andrea” J.
Mad Rabbit Tattoo has been the best. Customer service always prompt and on point every time. Products are equal if not better than their customer service. For a consumer like myself, that's hard to find. My skin and ink really lovin being vibrant and lookin fresh and new.
By Bobby
Amazing products! Really brought my old tattoos to life and the new ones super moisturized. Healing great! Also super personable service and loved that Leah was so interactive in making sure my order was a success.
By Tay E.
They have a great support team. As soon as I placed my order Leah contacted me through email to keep me posted as to when and what was happening with my order. They also have great shipping times, only took a couple days to receive. I
By Felicia L.