Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
36 reviews
MadpaxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We design backpacks, bags and accessories that are playful, a bit rebellious and refuse to be ordinary.We break from the mold with unusual styles that feature eye-catching 3D shapes, cool textures and vibrant color palettes. Our bags are created in limited runs, ensuring exceptional quality for a one-of-a-kind look.Madpax is for those who dare to be different.
Madpax (madpax.com) has 36 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 33 reviews with 5 stars · Clear filters
MadPax creates unique quality made backpacks that I have been buying for some years now for my nephews. They love them and all of the backpacks have been durable. There was great communication from the company concerning shipping updates.
By LLibra
Response from Madpax· Dec 17, 2024
WE LOVE that you love your Madpax! Thank you for taking the time to write a detailed review...we are grateful!
All was great!
By Ewa
Response from Madpax· Nov 5, 2024
Hi Ewa! Thank you for your review! Glad to hear you loved everything and hope you will enjoy your Madpax!
I hear this from people every day. And I love my MadPax bags, too. I’ve owned maybe a dozen over the years, large and small, and they always make people smile and start a conversation when I’m carrying one.
By Baird N.
Response from Madpax· Oct 22, 2024
Baird...you are officially a SUPER MADPAX FAN and we can't thank you enough! Please take some photos and send them to us! We'd love to see your style! Follow, like and share @madpaxofficial. As a small company we need your help!
Great Product and Great Service! Many thanks
By Nikoloz
Response from Madpax· Oct 11, 2024
Thanks for taking the time to write a review! Every kind word helps us so much Nikoloz! I hope you will wear your Madpax in great health and good times! Please take photos and tag us @madpaxofficial on socials!
I've been in love with MadPax backpacks for 12 years. I get compliments from strangers all the time. I decided to replace my backpack of 5+ years since it's starting to finally fall apart and the new one arrived quickly and looks beautiful.
By Vanessa
Response from Madpax· Oct 7, 2024
We are so excited you love your new Madapx! Thanks for being such a huge fan. We couldn't do this without you! We hope you will share your photos with us @madpaxofficial!
I love my Madpax Bubble! Excellent customer support - they make everything possible, even very distant quick delivery! Great overall shopping experience.
By Marija J.
Response from Madpax· Sep 25, 2024
Thank you Marija! What a wonderful review...we are so glad you are loving your Madpax Bubble backpack...we strive to make every customer experience AMAZING and we are so glad yours was just that. Hope you wlll like us on Insta and FB (@madpaxofficial)! New stuff coming in late October!
It was clear process of delivery and all steps. Easy to monitor where the package is and delivery was on time.
By Ieva
Response from Madpax· Oct 7, 2024
Thank you Leva! So glad it was a transperant and easy process to get your Madpax! We truly strive to offer the BEST customer service and EVERY customer is important to us. Your support means the world to us!
Love everything about this company! Great products... fun, well-made and wonder...full in every way. Not only that, the customer service is terrific. Love my Madpax... They make me happy... along with most of the folx who see them. :) leesabee...
By Lisa B.
Response from Madpax· Sep 11, 2024
Hi Lisa! Thank you for writing such an amazing review! Our customers are THE BEST! We are a husband and wife team...self-funded and passionate about our bags as well as customer service. Hearing this makes our day! Please share with us how you wear your Madpax by sending to [email protected] or tag us on social @madpaxofficial. We hope you have an amazing day and many fun adventures and conversations with your Madpax!
