As promised
We have only used the mats for a few weeks but they seem as advertised. They also made a mistake on our order but they quickly resolved and corrected the order with new mats. Great customer service.
By Rich H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
376 reviews
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Providing affordable floor mat solutions since 1992. Our Mats Will Floor You!
The Mad Matter, Inc (madmatter.com) has 376 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
376 approved reviews, newest moderated first
We have only used the mats for a few weeks but they seem as advertised. They also made a mistake on our order but they quickly resolved and corrected the order with new mats. Great customer service.
By Rich H.
Great to work with and fast turnaround time! The custom mat we bought for our club was perfect and all of the members love it. Thanks!!
By Adam
Response from The Mad Matter, Inc· Feb 9, 2017
That's what we like to hear. Appreciate the feedback.
The rugs looked good and I would order again from them.
By Linda
Response from The Mad Matter, Inc· Feb 9, 2017
Thanks Linda!
I ordered a new runner and when I unrolled the mat rug the color is dark and looks plum! I asked for maroon and the shipping label said maroon! Very disappointed in color, and not happy at all
By Joseph
Response from The Mad Matter, Inc· Jan 26, 2017
Good Morning Joseph. Sorry that you are unhappy with the color. Sometimes people have different ideas of what colors are. That appears to be the case here. That said, we want you happy. We can take the mat back at no charge to you and refund your money if that will suffice. Other factories offer products that they also refer to as maroon that we can provide to you. I would suggest that we send samples, however, prior to ordering. Please call me to see how we can make this right. Thanks, Gary - 800-685-1144
Got what I ordered when they said I would receive it!
By Scott M.
Response from The Mad Matter, Inc· Jan 26, 2017
Thanks Scott.
The mat was just as expected and it was shipped quickly
By Jim
Response from The Mad Matter, Inc· Jan 26, 2017
Thanks Jim.
Pricey, but worth it!
By Cheryl K.
Response from The Mad Matter, Inc· Jan 26, 2017
Good Morning. There is a wide selection of matting products as you are well aware. Many times, but not always, higher quality comes at a higher price point.
Product was exactly as described and quickly produced and delivered.
By Mike Power, R.
Response from The Mad Matter, Inc· Jan 26, 2017
Thanks for the plug Mike.