Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
376 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Providing affordable floor mat solutions since 1992. Our Mats Will Floor You!
The Mad Matter, Inc (madmatter.com) has 376 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
376 approved reviews, newest moderated first
I originally chose this company because it is family owned and I like to support that. There was a slight delay with my order that was resolved promptly. They really strive to make the customer happy. I won't hesitate ordering from them again! Cheryl from New York
By cheryl
The product is top notch! We ordered the Water Hog Classic in the red/black color as a gift for a local dog daycare business. The owners, clients and four-legged friends all love it! So much so, they posted it on Facebook.
By Lisa D.
Chose wrong color after submitting photo. When arrived-not what I already had. I subitted wrong color to company-recieved replacement mat with correct color same day. Wow-Excellent Service!!
By Marcia M.
First time customer, very pleased with product and customer service. I was looking for a large kitchen mat, and found exactly what I needed and at a better price than Amazon or any other website I checked. Product arrived quickly. I had a small issue that I contacted customer service about, and they personally and promptly handled the issue. Very pleased, will shop here again.
By David
Great product
By Rick
Got it in a reasonable time, and it was a quality mat.
By Paul L.
GREAT EXPERIENCE. I HAD A LOT OF QUESTIONS WHICH WERE ANSWERED VERY PROFESSIONALLY AND WE RECEIVED EXACTLY WHAT WE NEEDED.
By David K.
Excellent quality product as well as customer service. I will reorder for all my commercial carpet needs.
By Cindy
