I had a great experience with this…
I had a great experience with this company - customer service and shipping are extremely quick to respond and guarantee customer satisfaction.
By Clyde
Sunday, November 8, 2026 · Customer reviews of US businesses
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687 reviews
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Best prices on the Herman Miller chair, Eames chair, Humanscale chair and more! Find ergonomic office chairs, home office chairs, executive chairs and more at discounted prices.
Madisonseating (madisonseating.com) has 687 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 347 reviews with 5 stars · Clear filters
I had a great experience with this company - customer service and shipping are extremely quick to respond and guarantee customer satisfaction.
By Clyde
The Herman Miller Aeron Chair was ordered Thursday and arrived Monday morning by Fed-X. No baloney, here’s the chair. It was packaged professionally with bubble wrap and took four bolts and screw to assemble. Everything works and I’m rocking and relaxing in my home office during a dull meeting. And the price was right. The overall condition is excellent.
By Dave T.
Madisonseating was great to deal with. I had a small issue with my product and they resolved it with a replacement! They communicated with me often and provided a solution very fast. Highly recommend!
By J C.
My Leap Chair by Steelcase arrived damaged, but Madison Seating handled it super well. Annie from customer service responded right away and sent me a replacement without making me return the old one.
By Yi Wei N.
I ordered a chair (at a great price). Unfortunately, the chair arrived broken. Customer service responded quickly and is shipping a new chair. Additionally, I did not have to go through the inconvenience of sending the damaged chair back!
By Lynne M.
I ordered a Steelcase Leap V2 from MadisonSeating via EBay. The chair I received had a crack on the back support bar and MadisonSeating told me they will be sending me another chair and I can keep the one I already have. Chat support responded very quickly!
By John
This was my third purchase from Madison seating. The first two Aeron chairs were perfect—no issues, great packaging, easy to assemble. The third chair arrived intact, but had a broken seating mechanism. Probably happened in transit. The customer service team quickly addressed the issue and sent a replacement. Would purchase again.
By Jason V.
Madison Seating provided me with superb customer service and satisfaction! Great deal and great products!
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