Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
554 reviews
MacmallSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MacMall sells Macintosh computers, Mac accessories, Mac software, iPads, iPods, accessories for the Mac, iPad, iPhone and Apple Watch and consumer electronics to consumers and businesses.MacMall Is the Best Place to Buy Apple Products, Apple Related Solutions and Consumer Electronics! Here are some of the many MacMall business services you can count on:Dedicated MacMall Business Account ExecutivesWindows installation on your MacCorporate Access Pages (CAPs) - customized MacMall sites with specific pricing for your businessSoftware licensing and trackingImaging and replicationAsset taggingLeasing service
Macmall (macmall.com) has 554 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 44 reviews with 4 stars · Clear filters
I screwed up and ordered wrong item,but it was returned and my money was refunded! Thank you!
By DONNA
Response from Macmall· Jul 30, 2018
Giving you an excellent service is a pleasure to us. Thanks. MacMall Customer Care
excellent service a little slow on getting my order shipped
By THERON
Response from Macmall· Jul 30, 2018
We appreciate your trust in our company and we are pleased to know that you are satisfied. Truly, it is our pleasure to give the best service you deserve. Thank you. MacMall Customer Care
Good product and price. Fast shipping, but packaging left something to be desired. Maybe it was the Christmas rush?
By EDWARD
Easy ordering and received the I-pad within a few days
By JOANNE
Response from Macmall· Feb 27, 2018
We're very grateful that you are satisfied with the service. Giving you a superb service is truly a pleasure. We hope to have the pleasure of serving you again soon. Thanks. MacMall Customer Care
Never underestimate the importance of a public review. State the facts, don't be too dramatic, and stuff will happen. Thanks, Ron.
By Cliff S.
Response from Macmall· Dec 6, 2017
Hi, Thank you very much for giving us the chance to resolve your issue . We hope the replacement we sent you is delivered safely We are grateful for your understanding Regards. Macmall Customer Care
Good price; fast delivery.... but the product description was a little vague: What's a "Magic Mouse?" What's a "Magic Keyboard?" Apparently, "Magic"means Bluetooth. This was not at all clear.....
By GORDON
It would've been 5 stars but checkout was more difficult than it should've been.
By CHRIS
Our old Mac desktop died and needed to get another one quickly. Macmall had this in stock and it shipped the next day. We were pleased with the response time and the new system is working fine.
By JOHN B.
Response from Macmall· Nov 17, 2017
We thank you for your business and we are very happy that you are always satisfied with our products and services. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks. Macmall Customer Care
