Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
141 reviews
Maclocks.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maclocks.com is the leading manufacturer of security locks and display solutions for Apple devices, known for its World's Best Selling iPad Lock and Macbook Lock. With complete in-house R & D, Maclocks offers a wide range of iPad Locks, tablets locks ...
Maclocks.com (maclocks.com) has 141 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 126 reviews with 5 stars · Clear filters
Great product. Worked as designed
By David
Response from Maclocks.com· Aug 30, 2024
Dear David Thank you so much for the positive feedback! We're thrilled to hear that the product worked as designed and met your expectations. If you need anything else, feel free to reach out. We're here to help! Warmest Regards, The Maclocks Team
Very good & knowledgeable customer svc
By Gary
Response from Maclocks.com· Jul 5, 2024
Thank you for your kind words! We're thrilled to hear that you found our customer service to be very good and knowledgeable. We strive to provide the best support possible, and your feedback encourages us to keep up the great work. Warmest Regards, The Maclocks Team
Love the product!
By Martin
The stands and enclosures for the surface pro 9 work great. So far have ordered 5 of these stands and they work really well. The equipment is sturdy and put together well. NOTE: they do not come with mounting equipment for the base which is understandable because Maclocks doesn't know what you will be mounting the base to. Would be nice if they came with options but just as easy to get what I need at hardware store. Anyway, appreciate the locking ability, a stand to put advertising on, and the quick response from company of any questions I have had.
By TFCTECH D.
Response from Maclocks.com· Jun 29, 2024
Thank you for your positive feedback! We're glad to hear that our stands and enclosures for the Surface Pro 9 are working well for your kiosk system. We appreciate your understanding regarding the mounting equipment and will consider offering more options in the future. It's great to know you find the locking ability and advertising stand useful, and we're happy to hear about your satisfaction with our quick responses. If you need any further assistance, please feel free to reach out. Warmest Regards, The Maclocks Team
The communication was great by staff and addressed all the needs.
By Mahboubeh M.
Response from Maclocks.com· Jun 4, 2024
We appreciate your fantastic review, Manboubeh. We are here if you need anything else. Warmest Regards, The Maclocks Team
I have had issues for years with finding an iPad case that my autistic child couldn’t open or take apart. He smashes screens to the point he has snapped the metal casing on the iPads at least 6 repairs a month, costing over a thousand pounds in repairs. I reached out to Maclocks to try and see if they had a case he couldn’t get through and a screen protector that would last more than one headbutt. (Please don’t judge my son has no understanding). Ian from maclocks suggested a key locked case, and screen protector which we tried and it worked as he couldn’t get into it but he couldn’t break it as it’s metal. I bought another one as well, had constant communication asking if I needed any support or any help, and sent me a screw in case as well. The lock on one broke yesterday after 4 months, which it gets locked and unlocked to charge so is constantly in use and I’ve emailed Ian again. He’s replied almost immediately and is sending out new replacements for the lock. As someone who has a severely autistic child other parents will understand how hard it is to get something that can help the issues we have whilst still letting him enjoy something he likes. I’ve recommended this company and the cases to a few Sen parents because it’s a common theme that children can take off the cases and no one does something more robust. The customer service is fantastic and it’s a little less stress for everyone when you get someone who is as understanding as maclocks are.
By Eve C.
Response from Maclocks.com· Apr 9, 2024
Dear Eve Thank you for sharing your experience with us. It's inspiring to hear how our products have brought much-needed relief to you and your son. Our dedication to exceptional customer service and understanding is at the core of what we do. Wishing you continued peace and ease in your journey. Warmest Regards, The Maclocks Team
Had what i wanted, packed and shipped promptly. Very easy transaction.
By University of M.
Response from Maclocks.com· Mar 19, 2024
Thank you for your kind words! We're glad to hear that you had a smooth experience with us. If you ever need anything else, don't hesitate to reach out. Warmest Regards, The Maclocks Team
Quick service and fast shipping
By Paola A.
