Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
529 reviews
Mac DuggalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mac Duggal is a U.S.-based women’s fashion brand known for its evening gowns, cocktail dresses and special occasion dresses. Founded more than 30 years ago with a collection of just 10 dresses, Mac Duggal now designs thousands of styles sold through major department stores, boutiques and MacDuggal.com.Mac Duggal creates dresses for life’s most memorable occasions, including wedding guest dresses, modern mother-of-the-bride and mother-of-the-groom dresses, prom dresses, formal gowns and party dresses. The collection has expanded to include day dresses, petite and plus-size styles, a small selection of girls’ dresses and select bridal styles for second looks, wedding celebrations and non-traditional ceremonies. Dresses are available in sizes 0–24 on the Mac Duggal website.Guided by a vision to make every woman feel beautiful, Mac Duggal serves customers worldwide and ships from the United States to more than 100 countries.
Mac Duggal (macduggal.com) has 529 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 387 reviews with 5 stars · Clear filters
Ho acquistato un abito elegante con un costo di euro 650,BELLISSIMO ,Sofisticato elegante, perfetto. Ottimo rapporto qualità prezzo. L'abito ha contribuito alla perfezione della serata ( matrimonio) La taglia coincide alla perfezione
By GABRIELA P.
I love my dress - it’s beautiful and great quality. Free exchanges which made it easy. Quick response from Customer Service Thank you! I will buy again.
By Latifa H.
Very helpful customer service team. They were very quick to get back to me. Love Mac Duggal.
By Asma
I purchased a dress at a reduced sale price, it was clearly stated that the reduced price dress would be non refundable and non-returnable, however there was a clear sizing guide which gave me more confidence that the dress would fit. I’m a UK 12 and bought a US 8 and it fitted perfectly. The order arrived within good time, came with a security tag in situ and was well packaged. The dress is a simple and elegant fit made of jersey material and I was very comfortable wearing it for the whole day and evening at a wedding.
By Miss B.
I bought a beautiful dress to wear as mother of the groom. It arrived promptly and exactly as it appeared online. I knew it would need to be altered and assured my seamstress could do it and maintain the beautiful line of the dress, which included three tiers at the bottom and a lot of beading. I made sure to check with her within the return window in case I needed to return it. It turned out perfectly and I received many compliments, felt comfortable and confident in the gown.
By customer
I bought a MacDuggal dress for my grandson's wedding in the tropics. I ordered a size larger, but could have ordered my size, but thought it was better to take it in. It worked out fine. It has to be my all time favorite gown!!! Beautifully made, fabric lovely! My alterations lady said it was a dream to work on. I only wish I could find another grandchild to wear it to their wedding!
By Donn
Ich habe aus der Schweiz 1 Kleid und 1 Jumpsuit am Montag bestellt, am Mittwoch war das Paket schon da! Beides ist traumhaft schön und sehr gut verarbeitet. Die Verpackung ist weniger glamourös, aber das war mir egal. Beim Kleid hat die Größe und die Länge gepasst, einfach nur WOW! Jumpsuit ist leider zu groß. Die Retour Abwicklung ging easy und schnell und kostet um die 30 CHF, was ich ok finde. Alles in allem würde ich hier definitiv wieder bestellen.
By Ira S.
Like another reviewer, I purchased a dress and then read the reviews and panicked. However, the dress just arrived, I ordered on Easter Saturday and today is Wednesday, plain packaging, but absolutely beautiful. I could have bought a size smaller, but I was in between US sizing and figured it would be easier to take in than let out. I am one very happy and relieved person and cannot wait to shop with this company again
By SGS
