Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
529 reviews
Mac DuggalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mac Duggal is a U.S.-based women’s fashion brand known for its evening gowns, cocktail dresses and special occasion dresses. Founded more than 30 years ago with a collection of just 10 dresses, Mac Duggal now designs thousands of styles sold through major department stores, boutiques and MacDuggal.com.Mac Duggal creates dresses for life’s most memorable occasions, including wedding guest dresses, modern mother-of-the-bride and mother-of-the-groom dresses, prom dresses, formal gowns and party dresses. The collection has expanded to include day dresses, petite and plus-size styles, a small selection of girls’ dresses and select bridal styles for second looks, wedding celebrations and non-traditional ceremonies. Dresses are available in sizes 0–24 on the Mac Duggal website.Guided by a vision to make every woman feel beautiful, Mac Duggal serves customers worldwide and ships from the United States to more than 100 countries.
Mac Duggal (macduggal.com) has 529 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 387 reviews with 5 stars · Clear filters
MacDuggal customer service team has been very helpful and timely in answering emails concerning my dress I purchased. A return and different size is needed. Their explanation of the process I need to follow is well explained and easy.
By MRich
All went very well
By Nancy B.
Quick and easy service and very pleased with the dress. Thank you
By KarenHopton
It has been an easy process to order, try on, and return your beautiful dresses that do not work. I am searching for dresses for my daughter’s wedding and I know I’ll get there! Thank you!
By Ann
Very good customer service
By Kathryn
Good experience
By Daina P.
I had already access the return page from the portal but still didn't have the continue button. When all else fails, reboot. That solved the problem
By JMG
I mistakenly did realize the return timeframe of 14 days and reached out to request an exception which was very easy.
By Constance S.
