Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
529 reviews
Mac DuggalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mac Duggal is a U.S.-based women’s fashion brand known for its evening gowns, cocktail dresses and special occasion dresses. Founded more than 30 years ago with a collection of just 10 dresses, Mac Duggal now designs thousands of styles sold through major department stores, boutiques and MacDuggal.com.Mac Duggal creates dresses for life’s most memorable occasions, including wedding guest dresses, modern mother-of-the-bride and mother-of-the-groom dresses, prom dresses, formal gowns and party dresses. The collection has expanded to include day dresses, petite and plus-size styles, a small selection of girls’ dresses and select bridal styles for second looks, wedding celebrations and non-traditional ceremonies. Dresses are available in sizes 0–24 on the Mac Duggal website.Guided by a vision to make every woman feel beautiful, Mac Duggal serves customers worldwide and ships from the United States to more than 100 countries.
Mac Duggal (macduggal.com) has 529 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 387 reviews with 5 stars · Clear filters
Sent email about returns policy on sale items and had a very quick and pleasant response, the Mac Duggal team was very helpful with my purchase and I was delighted with my dress, very well made and exquisite!
By Sadie L.
Great, I love the flexibility
By Fransheska M.
Order was filled quickly and the dress was beautiful. It didn’t fit me well, so was returned and the return process was very easy and the refund was processed within 2 weeks. I would order from company again.
By Laura E.
I love Mac dougal. They have some of the most beautiful dresses and their customer service is the best they come.
By Mx E.
The Mac Duggal customer service team is very responsive and I only had very positive experience with them. I recommend this business for wonderful dresses and excellent customer service.
By Caroline M.
I received my beautiful dress well but it was too difficult to close, After a nice conversation with the customer service, I did order a size up and it fits perfectly. The dress is really really beautiful. Thank you
By Catherine L.
I love that dress all of my friends I showed it to with the photo said it was awesome and the color was beautiful. The problem was the 12 was too big and the 10 was just right but both sizes had malfunction with the fabric with the zipper in the center of the back. It was as if there was a tennis ball making the fabric stick out with the zipper and it really looked bad. I believe there's just too much fabric or the Zipper was just too long for that dress I'm not sure but they're definitely was something malfunctioning with that zipper and the fabric in the back of the dress above the waistline but below the armpit area so it was like Midway on the back. It was just too much fabric it was very awkward the way it fit across the back. I am not sure of the date exactly I just know it was in August
By Martha F.
Alex was a breath of fresh air! VERY attentive and helpful - he did his best to make sure I remain a loyal Mac Duggal customer - which I will!
By Marcia K.
